Oracle Cloud HCM HR HelpDesk Specialist

Summary

Accenture Federal Services is a technology company serving the U.S. federal government and its defense, national security, public safety, civilian, and military health organizations. The Oracle Cloud HCM HR HelpDesk Specialist will design and configure Oracle Cloud HCM HR HelpDesk and Core HCM solutions, analyze client requirements, conduct testing and Conference Room Pilots, and coordinate between clients and development teams.

Responsibilities

• Gather and evaluate client requirements identify gaps between existing system capabilities and client needs Conduct Conference Room Pilots (CRPs) to demonstrate system functionality and gather feedback
• Assess requirements for fit-gap analysis Develop comprehensive test conditions and scenarios to ensure system functionality aligns with client expectations
• Create functional design documents to guide the development team
• Design and configure the Oracle Cloud HCM HR HelpDesk module to meet specific requirements
• Assist with mapping legacy fields to Oracle HCM Cloud for conversion
• Execute unit testing to validate system configuration
• Serve as a liaison between the client and development team, ensuring clear and effective communication
• Provide support and insights during the development phase to ensure accurate implementation Triage test defects and provide timely resolutions
• Support training activities for end users and stakeholders US Citizenship Required

Skills

• + Exposure to Oracle Cloud HCM HR Help Desk
• + Familiarity with reviewing requirements, designing solutions, and drafting functional design documents for RICEFW (Reports, Integrations, Conversions, Extensions, Forms, and Workflows)
• + Hands-on experience with HR Help Desk system configuration and test execution
• + Willingness to upskill and pursue certification in Oracle HCM Cloud modules
• US Citizenship Required
• U.S. Citizen
• Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States

Qualifications

Must Haves

• + Exposure to Oracle Cloud HCM HR Help Desk
• + Familiarity with reviewing requirements, designing solutions, and drafting functional design documents for RICEFW (Reports, Integrations, Conversions, Extensions, Forms, and Workflows)
• + Hands-on experience with HR Help Desk system configuration and test execution
• + Willingness to upskill and pursue certification in Oracle HCM Cloud modules
• US Citizenship Required
• U.S. Citizen
• Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States

Benefits

• Hands-on experience
• Certifications
• Industry training