System Engineer I (Cloud)

Summary

Acuity Insurance is seeking a System Engineer focused on designing, configuring, and maintaining cloud infrastructure platforms. This role plays a key part in advancing Acuity’s cloud strategy and requires collaboration with cross-functional teams to implement best practices and enable efficient delivery of cloud services.

Responsibilities

• Expertise in designing, implementing, and maintaining cloud infrastructure solutions across Microsoft Azure and Amazon Web Services
• Strong experience developing and operating Infrastructure as Code (IaC) using tools such as Terraform, Ansible, and PowerShell, including modular design, version control, and reusable patterns
• Experience designing and managing CI/CD pipelines that automate infrastructure provisioning, validation, and deployment across environments
• Familiarity with integrating infrastructure pipelines with source control systems (e.g., Git-based workflows) and implementing automated testing, security scanning, and promotion strategies
• Understanding of Azure AD, Microsoft 365, Active Directory, and related technologies
• Familiarity with administering Windows and Linux based operating systems
• Knowledge of hybrid environments integrating on‑premises systems with cloud platforms
• Experience implementing governance and compliance through automation (e.g., policy-as-code, guardrails)
• Experience deploying generative AI services for use across the organization
• Assist in establishing standards and trouble reporting procedures
• Assist in system performance monitoring, reporting and tuning
• Participate in the Disaster Recovery plan and rehearsals
• Design new or revised architectures to include the software, hardware, and communications to support the total requirements and provide for present and future cross-functional requirements and interfaces
• Remain abreast of company and industry directions
• Regular and predictable attendance
• Perform other duties as assigned

Skills

• Expertise in designing, implementing, and maintaining cloud infrastructure solutions across Microsoft Azure and Amazon Web Services
• Strong experience developing and operating Infrastructure as Code (IaC) using tools such as Terraform, Ansible, and PowerShell, including modular design, version control, and reusable patterns
• Experience designing and managing CI/CD pipelines that automate infrastructure provisioning, validation, and deployment across environments
• Familiarity with integrating infrastructure pipelines with source control systems (e.g., Git-based workflows) and implementing automated testing, security scanning, and promotion strategies
• Understanding of Azure AD, Microsoft 365, Active Directory, and related technologies
• Familiarity with administering Windows and Linux based operating systems
• Knowledge of hybrid environments integrating on‑premises systems with cloud platforms
• Experience implementing governance and compliance through automation (e.g., policy-as-code, guardrails)
• Experience deploying generative AI services for use across the organization
• Assist in establishing standards and trouble reporting procedures
• Assist in system performance monitoring, reporting and tuning
• Participate in the Disaster Recovery plan and rehearsals
• Design new or revised architectures to include the software, hardware, and communications to support the total requirements and provide for present and future cross-functional requirements and interfaces
• Remain abreast of company and industry directions
• Regular and predictable attendance
• Perform other duties as assigned
• Bachelor's or Associate Degree in Computer Science, MIS or equivalent and continued field specific education
• 3-5 years practical experience in computer operations, applications and/or technical support or information security
• A keen interest and aptitude for problem identification and resolution
• Full understanding of operating system hardware, software, network components, security, and/or database management system
• Ability to provide exact audit trials and recovery points during project life cycles to ensure maximum system stability
• Ability to work cooperatively with technical and non-technical system users and industry vendors
• Good listening ability as well as the ability to competently train others
• Willingness to respond to problems with little notice as well as to adjusting off hours scheduling to meet company project installation dates
• Be accountable and respond when reached out to for assistance during and outside of typical work hours, this may include participating in an off-hour call list

Qualifications

Must Haves

• Expertise in designing, implementing, and maintaining cloud infrastructure solutions across Microsoft Azure and Amazon Web Services
• Strong experience developing and operating Infrastructure as Code (IaC) using tools such as Terraform, Ansible, and PowerShell, including modular design, version control, and reusable patterns
• Experience designing and managing CI/CD pipelines that automate infrastructure provisioning, validation, and deployment across environments
• Familiarity with integrating infrastructure pipelines with source control systems (e.g., Git-based workflows) and implementing automated testing, security scanning, and promotion strategies
• Understanding of Azure AD, Microsoft 365, Active Directory, and related technologies
• Familiarity with administering Windows and Linux based operating systems
• Knowledge of hybrid environments integrating on‑premises systems with cloud platforms
• Experience implementing governance and compliance through automation (e.g., policy-as-code, guardrails)
• Experience deploying generative AI services for use across the organization
• Assist in establishing standards and trouble reporting procedures
• Assist in system performance monitoring, reporting and tuning
• Participate in the Disaster Recovery plan and rehearsals
• Design new or revised architectures to include the software, hardware, and communications to support the total requirements and provide for present and future cross-functional requirements and interfaces
• Remain abreast of company and industry directions
• Regular and predictable attendance
• Perform other duties as assigned
• Bachelor's or Associate Degree in Computer Science, MIS or equivalent and continued field specific education
• 3-5 years practical experience in computer operations, applications and/or technical support or information security
• A keen interest and aptitude for problem identification and resolution
• Full understanding of operating system hardware, software, network components, security, and/or database management system
• Ability to provide exact audit trials and recovery points during project life cycles to ensure maximum system stability
• Ability to work cooperatively with technical and non-technical system users and industry vendors
• Good listening ability as well as the ability to competently train others
• Willingness to respond to problems with little notice as well as to adjusting off hours scheduling to meet company project installation dates
• Be accountable and respond when reached out to for assistance during and outside of typical work hours, this may include participating in an off-hour call list

Benefits

• A comprehensive benefits package
• A generous 401(k) contribution
• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Disability insurance
• Paid time off
• An Employee Assistance Program (EAP)
• More (details provided during the hiring process)