Associate Product Manager- Platform AI

Summary

Acumatica is a cloud ERP solutions company serving growing businesses worldwide. The Associate Product Manager for Platform AI will support the planning, delivery, market analysis, and launch readiness of AI capabilities across the ERP platform, while collaborating with development, marketing, customers, partners, and internal teams.

Responsibilities

• Support the AI product line life cycle from strategic planning to tactical activities
• Coordinate with development and marketing teams through market requirements, user and buyer personas, product planning, and communication
• Help create, maintain, and present internal/external AI product roadmaps
• Support business cases for AI initiatives and objectives, ensuring senior management has the information necessary to make informed decisions
• Support end-to-end delivery of AI functionality across the platform
• Perform market analysis including research, technology assessment, competitive landscape and analysis, and identification of AI-related market problems
• Contact and visit existing Customers and Partners to gather requirements and gain market knowledge on AI use cases
• Participate in events, seminars, and customer demos
• Document and present market and product requirements
• Communicate conceptual ideas and design rationale for AI features
• Support new product release activities and coordination across the organization
• Support customer demos, interviews, and onboarding/setup for AI features
• Support application teams, VARs, and ISVs in the enablement of AI tools built by the Platform AI team
• Identify beta customers and support the beta and managed availability release processes
• Review documentation and training materials and provide feedback and guidance to Education teams
• Review output of the Quality Assurance group to ensure AI features are built and delivered to a high level of customer satisfaction

Skills

• You have exposure to ERP, SaaS, or business application concepts (through coursework, internships, or prior experience)
• You have at least 1-3 years' experience in a product management, business analyst, product owner, development, coordination, and/or delivery role within business applications
• You possess a unique blend of business and technical curiosity, with genuine enthusiasm for AI capabilities and their real-world application
• You enjoy engaging directly with customers to understand their use of our products and find innovative AI-driven solutions
• You are detail oriented and organized, with strong decision-making and time-management skills
• You know how to listen, ask questions, and solve problems
• You are self-driven and realistic about your goals
• You have exceptional organizational and communication skills
• You are able and willing to travel to the United States as needed

Qualifications

Must Haves

• You have exposure to ERP, SaaS, or business application concepts (through coursework, internships, or prior experience)
• You have at least 1-3 years' experience in a product management, business analyst, product owner, development, coordination, and/or delivery role within business applications
• You possess a unique blend of business and technical curiosity, with genuine enthusiasm for AI capabilities and their real-world application
• You enjoy engaging directly with customers to understand their use of our products and find innovative AI-driven solutions
• You are detail oriented and organized, with strong decision-making and time-management skills
• You know how to listen, ask questions, and solve problems
• You are self-driven and realistic about your goals
• You have exceptional organizational and communication skills
• You are able and willing to travel to the United States as needed

Benefits

• Annual bonus for eligible roles, allocated based on individual performance
• Stock for eligible roles, allocated based on individual performance
• Sales incentives for certain eligible roles based on revenue or utilization, depending on the terms of the plan and the employee’s role
• For US-based employees: healthcare benefits (medical, dental and vision insurance for you and your dependents)
• For US-based employees: employer-paid Short-Term/Long-Term Disability and Basic life coverage
• For US-based employees: 401(k) plan with company match
• For US-based employees: flexible time off
• For US-based employees: sick and safe leave