Summary
AECOM is a global infrastructure consulting firm delivering advisory, engineering, and program and construction management services. The Digital Solutions Business Analyst will support digital advisory projects for capital improvement program clients by analyzing business processes, defining requirements, developing transformation roadmaps, and helping implement PMIS and other technology solutions.
Responsibilities
- Develop and maintain a working knowledge of current and emerging technologies, including analytics, automation, and AI-enabled solutions that may benefit our clients
- In collaboration with senior team members, work closely with client stakeholders to identify challenges, opportunities, and business needs related to program delivery
- Define and document as-is business processes, critical performance metrics, and program/project requirements
- Develop digital transformation roadmaps and change management strategies that align modern technologies with our client's business objectives
- Evaluate existing business processes, systems, and technologies supporting program delivery and define requirements for improvements
- Use critical thinking, data analytics, and business analysis techniques to examine existing business processes and to make recommendations for improvement
- Translate documented requirements into system configurations, software business process workflows and reporting metrics (workflows, business rules, data dictionaries, use cases, reports, dashboards, and related artifacts)
- Participate in the discovery, design, testing, implementation, training, and rollout phases of software implementation
- In collaboration with APgMT technical resources, support solution design, configuration, and validation activities to ensure business requirements are successfully implemented
- Develop supporting documentation (user guides, training materials, user acceptance test plans, etc)
Skills
- BS in CS, Engineering, Construction Management, other technical field or demonstrated equivalent experience or education
- 4+ years of experience supporting, implementing, administering, or analyzing Project Management Information Systems (PMIS) within capital improvement programs, construction programs, or project controls environments
- Experience implementing, configuring, administering, or supporting commercial PMIS platforms such as Kahua, Trimble e-Builder, Procore, Oracle Primavera Unifier, or similar solutions
- Proven knowledge of capital improvement program management and construction contract management
- Demonstrated experience using MS Office including Visio and MS Project
- Travel of up to 25% may be required based on project assignments, client needs, and business requirements
- Ability to communicate orally and in writing with all levels of an organization including senior managers and executives
- Ability to facilitate requirements gathering sessions and accurately document business processes
- Ability to assimilate client needs and translate them into software business requirements
- Excellent organizational, time management and presentation skills
- Strong technical aptitude
- Ability to work alone as well as leading dynamic and collaborative team environments
- Demonstrated skills as a problem solver
- Familiarity with generative AI tools, workflow automation platforms, or advanced analytics technologies
- Practical experience in design/build construction delivery
- Knowledge of project management accounting and financial reporting
- Experience analyzing and writing business and system requirements documents
- Data analysis, reporting, and dashboard development
- Business Analysis Certification (CBPA, PMI-PBA, etc)
Qualifications
Must Haves
- BS in CS, Engineering, Construction Management, other technical field or demonstrated equivalent experience or education
- 4+ years of experience supporting, implementing, administering, or analyzing Project Management Information Systems (PMIS) within capital improvement programs, construction programs, or project controls environments
- Experience implementing, configuring, administering, or supporting commercial PMIS platforms such as Kahua, Trimble e-Builder, Procore, Oracle Primavera Unifier, or similar solutions
- Proven knowledge of capital improvement program management and construction contract management
- Demonstrated experience using MS Office including Visio and MS Project
- Travel of up to 25% may be required based on project assignments, client needs, and business requirements
Nice to Haves
- Ability to communicate orally and in writing with all levels of an organization including senior managers and executives
- Ability to facilitate requirements gathering sessions and accurately document business processes
- Ability to assimilate client needs and translate them into software business requirements
- Excellent organizational, time management and presentation skills
- Strong technical aptitude
- Ability to work alone as well as leading dynamic and collaborative team environments
- Demonstrated skills as a problem solver
- Familiarity with generative AI tools, workflow automation platforms, or advanced analytics technologies
- Practical experience in design/build construction delivery
- Knowledge of project management accounting and financial reporting
- Experience analyzing and writing business and system requirements documents
- Data analysis, reporting, and dashboard development
- Business Analysis Certification (CBPA, PMI-PBA, etc)
Benefits
- Medical benefits
- Dental benefits
- Vision benefits
- Life benefits
- AD&D benefits
- Disability benefits
- Paid time off
- Leaves of absences
- Voluntary benefits
- Perks
- Flexible work options
- Well-being resources
- Employee assistance program
- Business travel insurance
- Service recognition awards
- Retirement savings plan
- Employee stock purchase plan
- Flexible work arrangements; this position may be performed remotely, hybrid, or on-site at any AECOM office.
- Award-winning training and development programs designed to expand technical expertise and leadership skills
- Resources to make a real impact
- Career growth and career ambitions