Quality Engineer I

Summary

Alarm.com is the leading platform for intelligently connected properties, and they are seeking a Quality Engineer I for their Connected Ecosystem team. This role involves validating the integration of smart home devices, focusing on functional testing, and requires strong problem-solving skills.

Responsibilities

• Develop a strong understanding of product functionality, system architecture, and data flow
• Write, execute, and maintain test plans, test cases, and supporting documentation
• Perform manual end‑to‑end testing across hardware, firmware, software, and network components
• Identify, log, track, and follow defects through resolution
• Write high‑quality, detailed, and reproducible bug reports
• Analyze logs, metrics, and system data to troubleshoot and identify root causes
• Set up, configure, and maintain test environments, devices, and equipment
• Triage urgent or high‑impact issues, prioritize appropriately, and propose solutions
• Configure, maintain, and monitor test automation setups where applicable
• Assess risk and determine appropriate test strategy based on system complexity and impact
• Collaborate closely with developers, product managers, and other engineering teams
• Continuously look for opportunities to improve test coverage, tooling, and processes
• Other duties as assigned

Skills

• 0–3 years of Quality Assurance or related technical experience
• B.A. or B.S. in Mechanical Engineering, Electrical Engineering, Industrial Engineering, Computer Science, or relevant discipline
• Strong problem‑solving and analytical skills with a methodical approach to troubleshooting
• Demonstrated technical aptitude and ability to learn new systems quickly
• Ability to work across hardware, software, and networked systems
• Comfort working with incomplete information and ambiguous problems
• Strong attention to detail and a process‑oriented mindset
• Self‑motivated with a demonstrated sense of ownership and accountability
• Strong written and verbal communication skills
• Team‑oriented mindset with the ability to collaborate effectively
• Exposure to test automation frameworks or tools
• Familiarity with at least one programming or scripting language (e.g., Python, Java, JavaScript, C#, etc.)
• Experience analyzing logs, system data, or network traffic
• Exposure to IoT, embedded, or distributed systems

Qualifications

Must Haves

• 0–3 years of Quality Assurance or related technical experience
• B.A. or B.S. in Mechanical Engineering, Electrical Engineering, Industrial Engineering, Computer Science, or relevant discipline
• Strong problem‑solving and analytical skills with a methodical approach to troubleshooting
• Demonstrated technical aptitude and ability to learn new systems quickly
• Ability to work across hardware, software, and networked systems
• Comfort working with incomplete information and ambiguous problems
• Strong attention to detail and a process‑oriented mindset
• Self‑motivated with a demonstrated sense of ownership and accountability
• Strong written and verbal communication skills
• Team‑oriented mindset with the ability to collaborate effectively

Nice to Haves

• Exposure to test automation frameworks or tools
• Familiarity with at least one programming or scripting language (e.g., Python, Java, JavaScript, C#, etc.)
• Experience analyzing logs, system data, or network traffic
• Exposure to IoT, embedded, or distributed systems

Benefits

• Medical plans with company subsidies
• A Health Savings Account (HSA) with a company contribution
• A 401(k) with an employer match
• Paid vacation that increases with tenure
• Paid holidays
• Wellness time
• Paid maternity and bonding leave
• Company-paid disability and life insurance
• Collaborative and casual work environment
• Employees work from the office 4 days a week