Alchemy
Posted 96 days agoVerified live 20h ago
Customer Product Engineer
Brief overview
New YorkHybrid
UndergradOr in progress
$130k–$165k/yrStated range
1+ yrsMinimum
9 H-1B approvalsDept. of Labor
2 green cardsCertified filings
About the company
Alchemyalchemy.com
Alchemy is a developer platform that helps companies to build reliable decentralized applications.
Visa sponsorship history
4 years sponsoring, last filed FY2026
Data powered by U.S. Department of Labor. This does not guarantee sponsorship for this specific role.9H-1B approved
100%approval rate
3new H-1B hires
2PERM certified
$160,000median wage / yr
H-1B Petition ApprovalsVisas USCIS actually granted: the strongest sign the company sponsors.
20232
20242
20255
LCA Certified ApplicationsAn early filing step, not a visa approval: it signals intent, not confirmed sponsorship.
20243
Green Card (PERM) FilingsCertified green card filings: a long-term commitment to international hires.
20262
Top sponsored roles
Software EngineerStrategic Finance
Job description
Summary
Alchemy is a company focused on enhancing customer experiences through their platform. The Customer Product Engineer will manage customer relationships, ensuring smooth onboarding and effective support, while also contributing to product development based on customer feedback.
Responsibilities
- Provide hands on technical support within the Account Abstraction product vertical
- Deliver a stellar customer experience
- Scale support through internal tooling and runbooks as well as contribute to devX improvements
- Understand customer needs and how to meet unique challenges and goals
- Determine gaps and new features we should build to iterate and improve our offering, partnering with internal teams to drive long term solutions
- Be the voice of the customers
- Build and maintain ongoing relationships with complex stakeholders, both internally and externally
- Work in a quickly changing environment
- Drive referrals from our customers
Skills
- 1+ years of experience in a software development role
- Technical degree
- Experience and interest in Account Abstraction / Wallet Services
- Strong analytical skills
- Ability to understand and troubleshoot complex technical issues
- Strong communication skills with internal and external stakeholders
- Excellent people skills to monitor and measure customer performance
- Interest in technology, blockchain, crypto
- Experience with blockchain a large plus
- Founded a company or built side projects, a plus
- Experience in startups, a plus
Qualifications
Must Haves
- 1+ years of experience in a software development role
- Technical degree
- Experience and interest in Account Abstraction / Wallet Services
- Strong analytical skills
- Ability to understand and troubleshoot complex technical issues
- Strong communication skills with internal and external stakeholders
- Excellent people skills to monitor and measure customer performance
- Interest in technology, blockchain, crypto
Nice to Haves
- Experience with blockchain a large plus
- Founded a company or built side projects, a plus
- Experience in startups, a plus
Benefits
- Offers Equity
- Offers Bonus
- Comprehensive medical, dental, and vision coverage
- 401k
- Unlimited flexible time off
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