Freelance Web Developer, CMS Support & Troubleshooting

Summary

Allied Global Marketing is a global leader in entertainment, culture, and lifestyle marketing. They are seeking an experienced freelance web developer to manage occasional website updates and troubleshoot technical issues for a portfolio of small client and agency websites.

Responsibilities

• Troubleshoot website errors, outages and unexpected display issues
• Diagnose and resolve urgent website problems
• Complete client-requested content and CMS updates
• Update pages, images, links, forms and other website content
• Support websites built in WordPress, Grav CMS and similar content management systems
• Make updates using HTML, CSS and, when necessary, PHP
• Deploy website files or updates to a hosting environment
• Restore or revert a website to an earlier working version when appropriate
• Work with Git or another version-control system to review website history and changes
• Coordinate with Allied as needed when an issue requires additional context
• Document completed work, decisions and any recommended follow-up
• Escalate issues that cannot be safely resolved within the agreed scope or timeframe

Skills

• Professional experience supporting and troubleshooting live websites
• Strong working knowledge of HTML and CSS
• Experience working with WordPress
• Familiarity with website hosting, domains, redirects and file deployment
• Experience using Git or another version-control platform
• Ability to diagnose unfamiliar website issues efficiently
• Ability to communicate clearly about the nature of an issue, the proposed solution and the expected completion time
• Ability to work independently using your own equipment and software
• Reliable internet access
• Experience with Grav CMS
• Working knowledge of PHP
• Experience with FTP or SFTP
• Experience supporting websites built by other developers
• Experience restoring previous versions of websites or rolling back problematic updates
• Experience working with creative, marketing or digital agencies
• Experience supporting multiple small websites across different platforms

Qualifications

Must Haves

• Professional experience supporting and troubleshooting live websites
• Strong working knowledge of HTML and CSS
• Experience working with WordPress
• Familiarity with website hosting, domains, redirects and file deployment
• Experience using Git or another version-control platform
• Ability to diagnose unfamiliar website issues efficiently
• Ability to communicate clearly about the nature of an issue, the proposed solution and the expected completion time
• Ability to work independently using your own equipment and software
• Reliable internet access

Nice to Haves

• Experience with Grav CMS
• Working knowledge of PHP
• Experience with FTP or SFTP
• Experience supporting websites built by other developers
• Experience restoring previous versions of websites or rolling back problematic updates
• Experience working with creative, marketing or digital agencies
• Experience supporting multiple small websites across different platforms

Benefits

• Independent contractor, as-needed (project-by-project basis)
• Remote
• Anticipated volume: Approximately 0–5 hours per month initially, with the potential for additional project work
• No guaranteed minimum number of hours
• Work assigned on an as-needed basis; contractor invoices Allied for completed work
• Completed work will be invoiced to Allied at the end of each month
• Based on an agreed hourly rate