Applications Engineer

Summary

Altronic, LLC designs and manufactures ignition systems, engine controls, and electrical control panels for the oil and gas industry. The Applications Engineer serves as a customer-facing technical resource, providing product selection, troubleshooting, configuration, commissioning, and field support for ignition, fuel, and control systems used in gas compression and engine applications.

Responsibilities

• Provide remote technical support to customers and distributors troubleshooting Altronic ignition, fuel, and control systems
• Work from electrical schematics, drawings, and sequences of operation to diagnose and resolve field issues
• Recommend the right Altronic products to fit each customer's application
• Support startup and commissioning of control systems, ignition systems, and air/fuel ratio (AFR) systems on gas compression and engine packages
• Interface Altronic controls with engine and driver controls common to gas compression, such as Cat ADEM, Waukesha ESM, Murphy EICS, and VFDs
• Configure Altronic and third-party control systems, with enough understanding of the underlying programming and scripting to support them
• Document support activity and feed recurring issues back to engineering and product teams
• Coordinate with inside sales, panel engineering, production, and new product engineering on customer solutions
• Travel to customer and field sites for on-site support and commissioning as needed

Skills

• Formal engineering degree
• Equivalent field experience also acceptable
• Significant field experience with industrial gas engines, compressors, and pumps
• Hands-on background combining mechanical and controls experience in the gas combustion industry
• Working knowledge of control systems for gas compression, including ignition systems, AFR systems, and automated field operations
• Knowledge of basic electronics, AC and DC, relay logic, analog signals (4–20 mA and 0–5 V), and discrete signals
• Ability to read and work from electrical schematics
• Strong communication skills to support customers remotely and troubleshoot from drawings
• Comfortable using a PC and the software tools used to configure and support control systems
• Basic understanding of communication formats and protocols (RTU, TCP, HTTP)
• Ambitious self-starter who takes initiative and works well without close supervision
• Knowledge of industry-standard compressor control platforms
• Familiarity interfacing engine and driver controls common to gas compression - Cat ADEM III and IV, Waukesha ESM I and II, Murphy EICS, and VFDs
• Familiarity with the Altronic product line, or the ability to learn it quickly on the job
• Experience with Lua scripting

Qualifications

Must Haves

• Formal engineering degree
• equivalent field experience also acceptable
• Significant field experience with industrial gas engines, compressors, and pumps
• Hands-on background combining mechanical and controls experience in the gas combustion industry
• Working knowledge of control systems for gas compression, including ignition systems, AFR systems, and automated field operations
• Knowledge of basic electronics, AC and DC, relay logic, analog signals (4–20 mA and 0–5 V), and discrete signals
• Ability to read and work from electrical schematics
• Strong communication skills to support customers remotely and troubleshoot from drawings
• Comfortable using a PC and the software tools used to configure and support control systems
• Basic understanding of communication formats and protocols (RTU, TCP, HTTP)
• Ambitious self-starter who takes initiative and works well without close supervision

Nice to Haves

• Knowledge of industry-standard compressor control platforms
• Familiarity interfacing engine and driver controls common to gas compression - Cat ADEM III and IV, Waukesha ESM I and II, Murphy EICS, and VFDs
• Familiarity with the Altronic product line, or the ability to learn it quickly on the job
• Experience with Lua scripting

Benefits

• Comprehensive medical, dental, and vision insurance.
• Flexible Spending Account (FSA) or Health Savings Account (HSA).
• Short- and long-term disability coverage.
• Life insurance.
• Paid time off: vacation, holidays, sick leave, and parental leave.
• Tuition reimbursement.
• 401(k) retirement plan with company match.
• Flexible schedule.
• Flexible day shift hours.
• Work largely remote, with travel to customer and field sites as needed.