Manager, Programs

Summary

The Alzheimer's Association is a voluntary health organization focused on Alzheimer’s care, support, research, risk reduction, early detection, and quality care. The Program Manager leads community program implementation by recruiting and mobilizing volunteers, cultivating community partnerships, expanding outreach to underrepresented and rural communities, and managing program delivery, budgets, grants, and timelines.

Responsibilities

• Recruit, coach, and manage volunteers to build grassroots movements that meet organizational goals. Apply Association best practices in community engagement and volunteer activation, leveraging strong relationship-building skills to drive successful outcomes
• Activate and support volunteers using Association methods such as peer coaching, Mission Conversations, and quality improvement strategies. Manage a balanced, volunteer-led Portfolio of Community Program Offerings with measurable growth, stepping in as needed to ensure delivery
• Cultivate and manage community partnerships, including with underrepresented groups, using a relationship-based, results-driven approach that enhances awareness, education, support, and brand visibility in all communities. Manage a portfolio of high-impact community partners to host Association Community Program reaching new audiences year after year by securing and managing Community Partner agreements
• Develop and execute data-informed community impact plans and secure Community Partner Agreements using a relationship-sales method aligned with local needs
• Demonstrate cross-functional collaboration - with revenue, advocacy, leadership, and other stakeholders - to identify and qualify awareness opportunities, strategically engaging supporters to expand reach and impact. Foster a collaborative, inclusive culture that sustains long-term community impact and volunteer engagement
• Evaluate and improve volunteer performanceas needed, and manage budgets, grants, and timelines with precision
• Inspire urgency and support for the Alzheimer’s Association’s full mission, advancing care, fundraising, and advocacy across all communities with an emphasis on reaching underrepresented communities with limited access to diagnosis and treatment

Skills

• Bachelor's degree or equivalent experience
• 3 – 5 years of proven experience in recruiting and mobilizing volunteers to achieve goals
• Confident, goal-oriented, positive self-starter able to work independently with limited supervision and collaboratively with internal and external partners
• Demonstrated ability to develop and nurture community relationships and partnerships
• Ability to manage and coach large numbers of volunteers at different experience levels with diplomacy
• Ability to work with diverse communities and demonstrate inclusion coupled with the ability to work in a highly matrixed organization
• Excellent interpersonal skills including verbal and written communication and follow-through
• Excellent written and presentation skills
• Ability and willingness to travel within the assigned territory by car.  Travel in this case, is considered time spent away from the office, in the community, to fulfill the job goals. While most such travel is same day, occasional overnight travel or air travel may be required Must have valid driver's license, access to reliable vehicle, good driving record and proof of automobile insurance
• Ability and willingness to work some evenings and weekends as required for committee meetings, Walk and wraparound events
• Ability to bend, stoop, lift and transport up to 25 lbs. of materials
• Strong computer skills, proficient with Microsoft Office products, Google Suite and social media

Qualifications

Must Haves

• Bachelor's degree or equivalent experience
• 3 – 5 years of proven experience in recruiting and mobilizing volunteers to achieve goals
• Confident, goal-oriented, positive self-starter able to work independently with limited supervision and collaboratively with internal and external partners
• Demonstrated ability to develop and nurture community relationships and partnerships
• Ability to manage and coach large numbers of volunteers at different experience levels with diplomacy
• Ability to work with diverse communities and demonstrate inclusion coupled with the ability to work in a highly matrixed organization
• Excellent interpersonal skills including verbal and written communication and follow-through
• Excellent written and presentation skills
• Ability and willingness to travel within the assigned territory by car.  Travel in this case, is considered time spent away from the office, in the community, to fulfill the job goals. While most such travel is same day, occasional overnight travel or air travel may be required Must have valid driver's license, access to reliable vehicle, good driving record and proof of automobile insurance
• Ability and willingness to work some evenings and weekends as required for committee meetings, Walk and wraparound events
• Ability to bend, stoop, lift and transport up to 25 lbs. of materials
• Strong computer skills, proficient with Microsoft Office products, Google Suite and social media

Benefits

• Employees working 24 hours/week or more are eligible for a comprehensive benefits package, including medical, dental, vision, flex accounts, short and long-term disability, life insurance, long term care insurance, tuition reimbursement, generous Paid Time Off, 12 annual holidays and Paid Family Leave, as well as an annual Cultural & Heritage Day and Volunteer Day of their choosing.
• Employees working 24 hours/week or more are also eligible for the gold standard 401(k) retirement plan.
• Full time employees (37.5 hours/week) will enjoy an annual School Visitation Day and an Elder Care Facility Day of their choosing.