Amazon Web Services (AWS)
Posted 54 days agoVerified live 2d ago
Technical Infrastructure Program Manager, GCID-FD
Brief overview
Remote
$127k–$172k/yrStated range
3+ yrsMinimum
Technical Infrastructure ManagementTechnical Program ManagementFiber Optic Infrastructure Design and ConstructionData Center and Telecommunications InfrastructureCivil and Telecommunications Infrastructure DesignTechnical Drawing and Drafting StandardsPerformance Dashboards and Technical Program KPIsVendor Relationship ManagementPMP CertificationSalesforcePower BITableauAmazon QuickSightStakeholder ManagementExecutive CommunicationCross-Functional Team Management
Job description
Summary
Amazon Web Services (AWS) provides a comprehensive cloud platform and manages the global infrastructure that supports its data centers, networks, and related equipment. The Technical Infrastructure Program Manager will oversee large-scale fiber deployment programs, including design reviews, process management, vendor relationships, budgets, and global project execution. The role also drives stakeholder communication, KPI tracking, training, and continuous improvement across geographically distributed teams.
Responsibilities
- Drive the implementation of large-scale fiber deployments on a global scale
- Collaborate with Stakeholder teams to gather fiber deployment requirements
- Develop and Maintain Process Documentation
- Program Manage pre-terminated fiber cable process from Intake, Engineering, Business Development, Material Acquisition, Deployment and Closeout
- Provide Deployment support for projects, augmenting the local region TIPM across the globe
- Create and maintain performance dashboards and KPIs to measure program effectiveness
- Build and maintain strategic vendor relationships, including developing vendor KPIs and performance metrics
- Drive process improvements through data analysis and stakeholder feedback
- Lead regular executive updates and cross-functional team communications
- Manage program budget and resource allocation across global regions
Skills
- 3+ years of technical infrastructure management experience
- Knowledge of best practices and emerging technologies, related to infrastructure (i.e. network, data center, hardware, software)
- Experience with varying scenarios of infrastructure builds
- Bachelor's degree in Engineering, Construction Management or equivalent experience
- 5+ years of experience in technical program management
- 3+ years of experience with data center or telecommunications infrastructure
- Strong understanding of fiber optic infrastructure design and construction
- Strong understanding of pre-terminated fiber technology and installation of pre-terminated fibers in an Outside Plant Environment
- Knowledge of Civil Design of Telecommunications Infrastructure
- Experience managing cross-functional and geographically distributed teams
- Experience managing vendor relationships
- Demonstrated ability to develop and track technical program KPIs
- Excellence in stakeholder management and executive communication
- Experience working across multiple global regions and time zones
- PMP Certification
- Experience with data center site design review, drafting, or consulting
- Proficiency in Salesforce, GIS platforms, and data visualization tools
- Deep knowledge of civil and telecom design requirements for data centers
- Experience creating and maintaining performance dashboards using PowerBI, Tableau, or QuickSight
- Strong understanding of technical drawing standards and drafting principles
- Familiarity with Kaizen and continuous improvement methodologies
- Experience managing technical review programs at scale
Qualifications
Must Haves
- 3+ years of technical infrastructure management experience
- Knowledge of best practices and emerging technologies, related to infrastructure (i.e. network, data center, hardware, software)
- Experience with varying scenarios of infrastructure builds
Nice to Haves
- Bachelor's degree in Engineering, Construction Management or equivalent experience
- 5+ years of experience in technical program management
- 3+ years of experience with data center or telecommunications infrastructure
- Strong understanding of fiber optic infrastructure design and construction
- Strong understanding of pre-terminated fiber technology and installation of pre-terminated fibers in an Outside Plant Environment
- Knowledge of Civil Design of Telecommunications Infrastructure
- Experience managing cross-functional and geographically distributed teams
- Experience managing vendor relationships
- Demonstrated ability to develop and track technical program KPIs
- Excellence in stakeholder management and executive communication
- Experience working across multiple global regions and time zones
- PMP Certification
- Experience with data center site design review, drafting, or consulting
- Proficiency in Salesforce, GIS platforms, and data visualization tools
- Deep knowledge of civil and telecom design requirements for data centers
- Experience creating and maintaining performance dashboards using PowerBI, Tableau, or QuickSight
- Strong understanding of technical drawing standards and drafting principles
- Familiarity with Kaizen and continuous improvement methodologies
- Experience managing technical review programs at scale
Benefits
- Sign-on payments
- Restricted stock units (RSUs)
- Health insurance including medical, dental, vision, prescription, Basic Life & AD&D insurance, and an option for Supplemental life plans
- Employee Assistance Program (EAP)
- Mental Health Support
- Medical Advice Line
- Flexible Spending Accounts
- Adoption and Surrogacy Reimbursement coverage
- 401(k) matching
- Paid time off
- Parental leave
- Workplace flexibility as part of AWS's working culture
- Employee-led affinity groups
- Ongoing events and learning experiences
- Knowledge-sharing, mentorship, and career-advancing resources
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