Program Manager

Summary

Amgen is a biotechnology company focused on developing and delivering innovative medicines for serious illnesses. The Program Manager partners with executive and capability leaders to drive strategic priorities, operational execution, organizational effectiveness, communications, portfolio coordination, and transformation across Research, Development and Quality functions. The role also supports governance, business planning, continuous improvement, and leadership alignment.

Responsibilities

• Partner with capability leaders in Precision Medicine Diagnostic & Supplier Quality, Safey & Medical Quality and Quality Data Analytics and Process Management to develop and execute annual strategic priorities, operating plans and measurable deliverables
• Coordinate execution of RDQ priorities across supported capabilities through standardized templates, governance, and business processes to ensure consistent delivery
• Monitor organizational objectives, milestones and dependencies
• Identify operational risks and recommend mitigation strategies
• Partner with capability leaders in Precision Medicine Diagnostic & Supplier Quality, Safey & Medical Quality and Quality Data Analytics and Process Management to co-lead planning and execution of leadership team meetings and organizational forums (e.g. performance management reviews)
• Assist in development presentations for governance, dashboards, decision materials, and meeting content
• Drive follow-up of leadership decisions and action items
• Coordinate preparation of standardized business materials, executive updates, operating review content, and leadership communications using common RDQ templates and formats to promote consistency and efficiency
• Serve as the primary operational liaison between supported capability leadership and the Strategic Performance & Operations Director to coordinate information flow, deliverables, and business planning activities
• Support Strategic Performance and Operations Director with RDQ budget planning and management
• Coordinate key functional initiatives related to Precision Medicine Diagnostic & Supplier Quality, Safey & Medical Quality and Quality Data Analytics and Process Management
• Partner with the Strategic Planning & Operations Director to operationalize enterprise initiatives within supported capabilities, ensuring strategic direction is translated into actionable implementation plans
• Monitor timelines, deliverables, and interdependencies
• Facilitate strategic workshops and planning sessions for key functional initiatives
• Support implementation of transformation (e.g. new operating models, organizational changes)
• Engage with Continuous Improvement for Organizational Change Management strategies and best practices
• May support special projects, as assigned by manager
• Improve organizational effectiveness for Precision Medicine Diagnostic & Supplier Quality, Safey & Medical Quality and Quality Data Analytics and Process Management by implementing standardized business processes, governance practices, templates, and tools that enable consistent execution across RDQ
• Build and/or manage organizational knowledge repositories (e.g. SharePoint, MS Teams)
• Support workforce planning and organizational capacity planning
• Monitor organizational health metrics and recommend improvement actions
• Serves as a trusted partner to capability leadership by translating strategic direction into coordinated execution plans, tracking progress, and facilitating alignment across functions
• Collaborates closely with the Strategic Performance & Operations director and peer Program Managers to ensure enterprise priorities, governance activities, and leadership requests are executed consistently across RDQ
• Thinks strategically while executing operationally
• Applies continuous improvement mindset and problem-solving skills in proactively identifying opportunities to improve operational excellence
• Ability to navigate ambiguity and changing priorities with agility in a fast-based, dynamic environment
• Influences without authority

Skills

• Doctorate degree
• Master's degree and 2 years of relevant experience (program management, business operations, quality assurance, R&D)
• Bachelor's degree and 4 years of relevant experience (program management, business operations, quality assurance, R&D)
• Associate's degree and 8 years of relevant experience (program management, business operations, quality assurance, R&D)
• High school diploma/GED and 10 years relevant experience (program management, business operations, quality assurance, R&D)
• Experience supporting leadership teams
• Strong skills in program or portfolio management in a matrixed organization
• Demonstrated ability to manage multiple priorities while maintaining attention to detail
• Experience developing strategic roadmaps and operating plans
• Familiarity with financial stewardship
• Proven track record with successfully integrating global teams with effective collaboration and emotional intelligence
• Proficiency with collaboration and AI tools (e.g. Microsoft PowerPoint, Excel, Teams, SharePoint, ChatGPT, Copilot)
• Excellent written and verbal communication skills
• Pharmaceutical, biotechnology, or healthcare industry experience, including knowledge of R&D quality and risk management, preferred
• Lean Six Sigma and PMP (Project Management Professional Certification

Qualifications

Must Haves

• Doctorate degree
• Master's degree and 2 years of relevant experience (program management, business operations, quality assurance, R&D)
• Bachelor's degree and 4 years of relevant experience (program management, business operations, quality assurance, R&D)
• Associate's degree and 8 years of relevant experience (program management, business operations, quality assurance, R&D)
• High school diploma/GED and 10 years relevant experience (program management, business operations, quality assurance, R&D)

Nice to Haves

• Experience supporting leadership teams
• Strong skills in program or portfolio management in a matrixed organization
• Demonstrated ability to manage multiple priorities while maintaining attention to detail
• Experience developing strategic roadmaps and operating plans
• Familiarity with financial stewardship
• Proven track record with successfully integrating global teams with effective collaboration and emotional intelligence
• Proficiency with collaboration and AI tools (e.g. Microsoft PowerPoint, Excel, Teams, SharePoint, ChatGPT, Copilot)
• Excellent written and verbal communication skills
• Pharmaceutical, biotechnology, or healthcare industry experience, including knowledge of R&D quality and risk management, preferred
• Lean Six Sigma and PMP (Project Management Professional Certification

Benefits

• A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
• A discretionary annual bonus program
• Stock-based long-term incentives
• Award-winning time-off plans
• Flexible work models where possible
• Financial plans with opportunities to save towards retirement or other goals
• Career development opportunities