Entry Level WFH Customer Onboarding Rep

Summary

AO Globe Life is a fully remote company focused on serving working families, veterans, and their communities. The Customer Onboarding Representative will meet virtually with veterans and their families, explain available programs, answer questions, support onboarding and ongoing communication, maintain digital records, and participate in training and mentorship.

Responsibilities

• Meet with clients virtually using Zoom
• Walk veterans and their families through available programs
• Answer questions and guide clients through next steps
• Support clients through onboarding and ongoing communication
• Maintain simple digital records and documentation
• Deliver a professional, client-first experience
• Participate in training, mentorship, and development sessions

Skills

• Must be authorized to work in the United States
• Experience working with people (customer service, leadership, operations, etc.)
• Strong communication and organizational skills
• Comfortable working independently in a remote environment
• Veteran, military spouse, or service-oriented background preferred

Qualifications

Must Haves

• Must be authorized to work in the United States
• Experience working with people (customer service, leadership, operations, etc.)
• Strong communication and organizational skills
• Comfortable working independently in a remote environment

Nice to Haves

• Veteran, military spouse, or service-oriented background preferred

Benefits

• 100% remote — no commute, more control of your schedule
• Flexible scheduling that fits your lifestyle
• Participate in training, mentorship, and development sessions
• Structured training and consistent mentorship
• Clear path into leadership and advancement roles
• Long-term growth with stability