User Experience Designer

Summary

AppFolio is a technology company powering the future of the real estate industry through innovative software and trusted partnerships. The UX Designer will support FolioGuard by conducting research, designing and validating user experiences, running growth experiments, applying AI-powered tools, and collaborating with Product, Engineering, and UX teams.

Responsibilities

• Partner with Product and Engineering to understand user problems, define design opportunities, and deliver well-crafted solutions across FolioGuard workflows
• Conduct and facilitate user research, usability testing, and design validation to ensure solutions are grounded in real customer needs
• Design, run, and iterate on growth experiments, including A/B and multivariate tests to optimize key user flows and business outcomes
• Use AI-powered tools to accelerate research synthesis, prototyping, and delivery across the design process
• Communicate design rationale to cross-functional partners and drive shared understanding across disciplines
• Apply and actively contribute to our design system, ensuring UI consistency while helping evolve its components and patterns over time
• Adapt fluidly to shifting priorities, bringing structure and clarity to ambiguous problem spaces as the team's needs evolve

Skills

• The ideal candidate will be an excellent communicator, knowledgeable and eager to apply AI capabilities, comfortable in a fast-moving, data-driven organization, excited to collaborate with Software Engineers, Product Managers, and other UX Designers to build software solutions customers will love
• Strong user-centered product sense and curiosity, with a genuine passion for improving experiences in complex, multi-sided products that serve both businesses and their end customers
• Demonstrated experience with growth design: funnel analysis, A/B testing, experiment design, and using data to inform design decisions
• Proficiency with AI-powered design, with an appetite to push beyond basic applications to improve the speed and quality of design outcomes
• Ability to translate complex design rationale into clear, outcome-oriented communication for non-design stakeholders
• Familiarity with Agile and Lean UX methodologies in fast-moving, iterative environments
• A portfolio demonstrating your design process, problem-solving approach, and experience designing software product experiences

Qualifications

Must Haves

• The ideal candidate will be an excellent communicator, knowledgeable and eager to apply AI capabilities, comfortable in a fast-moving, data-driven organization, excited to collaborate with Software Engineers, Product Managers, and other UX Designers to build software solutions customers will love
• Strong user-centered product sense and curiosity, with a genuine passion for improving experiences in complex, multi-sided products that serve both businesses and their end customers
• Demonstrated experience with growth design: funnel analysis, A/B testing, experiment design, and using data to inform design decisions
• Proficiency with AI-powered design, with an appetite to push beyond basic applications to improve the speed and quality of design outcomes
• Ability to translate complex design rationale into clear, outcome-oriented communication for non-design stakeholders
• Familiarity with Agile and Lean UX methodologies in fast-moving, iterative environments
• A portfolio demonstrating your design process, problem-solving approach, and experience designing software product experiences

Benefits

• Regular full-time employees are eligible for benefits.
• Opportunities for growth.
• Coaching and mentorship with best-in-class leaders.
• Time and tools to develop your skills.
• Hybrid work with a flexible, personal, and connected environment.