Management Analyst —AI Cross-Functional Team Support

Summary

Aptive Resources is seeking a Management Analyst to support the Department of Veterans Affairs Office of Research and Development’s Investigators, Scientific Review, and Management team. The role supports an AI cross-functional team by tracking goals, developing responsible AI policies and procedures, identifying workload-reduction opportunities, and coordinating staff education and training. The analyst will also conduct organizational studies, assess AI adoption, modernize workforce processes, and collect staff and customer feedback.

Responsibilities

• Participate in ISRM's AI cross-functional team standing meetings and help track progress against the team's core goals
• Provide recommendations to support development, review, and finalization of policies and procedures governing responsible AI use, currently under review by the team
• Help identify and evaluate opportunities to use AI tools to reduce or streamline staff workload across ISRM's field-based programs
• Deliver or support delivery of education and training materials to help employees and field-based staff use VA-provided AI tools responsibly and efficiently, coordinating with other trainers or subject matter experts as needed
• Track and report on progress toward the AI cross-functional team's goals, including policy status, workload-reduction initiatives, and training completion/adoption
• Conduct organizational studies assessing ISRM's current policies, position/performance plans, and workforce processes, and identify gaps relative to AI-integration and modernization goals
• Support harmonization and modernization of ISRM policy/position and performance plans as they relate to AI adoption
• Conduct surveys, focus groups, and other data collection techniques to assess customer and staff experience with ISRM services and AI adoption efforts

Skills

• * Bachelor's degree in business administration, public administration, organizational development, or a related field
• * 4+ years of experience conducting organizational studies, gap analyses, or program effectiveness assessments
• * Experience with LLMs, digital health and artificial intelligence tools
• * Experience developing training materials, guidance documents, or process improvement recommendations
• * Proficiency with Microsoft Office tools, including Excel, Teams, and SharePoint
• * Strong organizational and communication skills
• * Ability to work independently in a remote environment
• * Ability to obtain and maintain a public trust clearance
• * Legal authorization to work in the U.S
• * Experience supporting or participating in cross-functional teams or working groups
• * Experience delivering or supporting staff training/education sessions
• * Experience conducting surveys, focus groups, or similar data collection methods
• * Experience working in a federal, VA, or large healthcare system environment
• * Strong facilitation and stakeholder communication skills

Qualifications

Must Haves

• * Bachelor's degree in business administration, public administration, organizational development, or a related field
• * 4+ years of experience conducting organizational studies, gap analyses, or program effectiveness assessments
• * Experience with LLMs, digital health and artificial intelligence tools
• * Experience developing training materials, guidance documents, or process improvement recommendations
• * Proficiency with Microsoft Office tools, including Excel, Teams, and SharePoint
• * Strong organizational and communication skills
• * Ability to work independently in a remote environment
• * Ability to obtain and maintain a public trust clearance
• * Legal authorization to work in the U.S

Nice to Haves

• * Experience supporting or participating in cross-functional teams or working groups
• * Experience delivering or supporting staff training/education sessions
• * Experience conducting surveys, focus groups, or similar data collection methods
• * Experience working in a federal, VA, or large healthcare system environment
• * Strong facilitation and stakeholder communication skills

Benefits

• Full-time (40 hours/week), 100% remote position