Software Engineer

Summary

Ascend is a company revolutionizing the insurance industry with its financial operations platform that integrates AI-powered automation and payment solutions. They are seeking a Software Engineer to join their San Francisco team, focusing on expanding their core product by solving complex technical challenges and collaborating directly with customers.

Responsibilities

• Understand Ascend's platform, product, and customer workflows by collaborating with team members and engaging with customers
• Get up to speed on our prompt engineering and data extraction work, and how testing/monitoring is handled today
• Contribute to user-facing projects
• Partner with product managers and designers to solve customer challenges directly
• Own prompt logic for a slice of the product — resolving data extraction issues and partnering with internal teams on testing and monitoring
• Track extraction accuracy and dig into trends when things go wrong
• Support new customer and organization onboarding through internal tooling improvements
• Take ownership of end-to-end features that process millions in insurance premiums
• Build intuitive UIs to power financial operations
• Maintain high product quality through proactive monitoring and continuous improvements
• Collaborate with customers to translate their needs into scalable solutions for the multi-trillion-dollar insurance industry
• Build reusable playbooks and prompt strategies that make future automation easier
• Develop the industry's leading point-of-sale system for insurance, enabling seamless payments and improving conversion rates
• Automate back-office tasks with AI, reducing time and improving accuracy for accounting teams
• Help shape technical architecture and processes as the platform scales
• Mentor engineers through thoughtful code reviews and technical guidance

Skills

• 1-3 years of relevant experience
• Experience working at a growth-stage startup
• Experience with relational databases
• Experience building and scaling consumer products
• A strong desire to learn new skills and solve business problems
• Familiarity or interest in learning Ruby on Rails and Next.js
• Familiarity with building external APIs and integrations with platforms such as Salesforce
• Experience in building payment, checkout, or insurance products

Qualifications

Must Haves

• 1-3 years of relevant experience
• Experience working at a growth-stage startup
• Experience with relational databases
• Experience building and scaling consumer products
• A strong desire to learn new skills and solve business problems

Nice to Haves

• Familiarity or interest in learning Ruby on Rails and Next.js
• Familiarity with building external APIs and integrations with platforms such as Salesforce
• Experience in building payment, checkout, or insurance products

Benefits

• 100% health premiums covered for you and your dependents
• 401k with employer matching options
• A fast growing team with an emphasis on promoting from within 80% of all hires in the last 12 months have already been promoted!
• Unlimited PTO
• Company paid commuter benefits
• Parental and family leave
• Lunch everyday
• Dog-friendly office!