Operations Infrastructure Program Manager

Summary

Ascension is a nonprofit Catholic health system seeking an Operations Infrastructure Program Manager for its Strategic Integration department. The role manages end-to-end program lifecycles, aligns cross-functional initiatives with enterprise goals, tracks progress and risks, and builds partnerships with senior leaders and stakeholders.

Responsibilities

• Development, Implementation and Measurement: Manage end-to-end program lifecycles by designing comprehensive program plans, providing operational support via tools and processes, and measuring outcomes across the Operations Infrastructure portfolio (Labor Management, Flexible Workforce, Ascension Credentials Verification Services (ACVS), Transfer Centers, Case Management, Clinical Operations, OR Operations)
• Strategic Mobilization and Alignment: Partner with leadership to translate strategic objectives into actionable scopes, timelines, and cross-functional initiatives that support enterprise goals
• Cross Functional Integration: Facilitate alignment across departments and serve as a bridge between project teams, leadership, and stakeholders to ensure all activities contribute to Operations Infrastructure goals
• Progress Tracking and Reporting: Oversee project performance, manage risks, report on progress, and provide targeted administrative support to ensure high-priority initiatives succeed
• Relationship Building: Cultivate strong, trusted partnerships with senior leaders and stakeholders by demonstrating executive presence, providing proactive support, and fostering a culture of collaboration and trust among team members
• Deliverable Creation: Develop, review, and present executive-level deliverables while continuously innovating and improving operational processes

Skills

• High School diploma equivalency with 3 years of cumulative experience OR Associate's degree/Bachelor's degree with 2 years of cumulative experience OR 7 years of applicable cumulative job specific experience required
• 3 years of leadership or management experience preferred

Qualifications

Must Haves

• High School diploma equivalency with 3 years of cumulative experience OR Associate's degree/Bachelor's degree with 2 years of cumulative experience OR 7 years of applicable cumulative job specific experience required

Nice to Haves

• 3 years of leadership or management experience preferred

Benefits

• Remote work with up to 40% travel
• Eligible for an annual bonus incentive
• Comprehensive health coverage: medical, dental, vision, prescription coverage and HSA/FSA options
• Employer-matched 403(b), planning and hardship resources, disability and life insurance
• Pro-rated paid time off (PTO) and holidays
• Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning
• Employee Assistance Program, counseling and peer support, spiritual care and stress management resources
• Parental leave, adoption assistance and family benefits
• Optional legal and pet insurance, transportation savings and more