Interaction Designer/User Researcher/Usability Tester

Summary

ASRC Federal is a government contractor supporting missions in space, public health, and defense. The company is seeking an Interaction Designer/User Researcher/Usability Tester to support a DHS program by conducting user research, designing user interfaces, and performing usability testing to improve user experience, adoption, and engagement.

Responsibilities

• Conduct stakeholder interviews, user requirements analysis, task analysis, conceptual modeling, information architecture, interaction design, and usability testing
• Design and specify user interfaces and information architecture
• Lead participatory and iterative design activities, including observational studies, customer interviews, usability testing, and other forms of requirements discovery
• Produce user requirements specifications & experience goals, personas, storyboards, scenarios, flowcharts, design prototypes, and design specifications
• Effectively communicate research findings, conceptual ideas, detailed design, and design rationale and goals both verbally and visually
• Plan and facilitate collaborative critiques and analysis & synthesis working sessions
• Work closely with visual designers and development teams to ensure that customer goals are met and design specifications are delivered upon
• Designs and develops primarily internet/web pages and applications
• Develops proof-of-concepts and prototypes of easy-to-navigate user interfaces(UIs) that consists of web pages with graphics, icons, and color schemes that are visually appealing
• Research user needs as well as potential system enhancements
• Has familiarity to, or may actually: code, test, debug documents, and implement web applications using a variety of platforms
• Planning, recruiting, and facilitating the usability testing of a system
• Analyzing and synthesizing the results of usability testing in order to provide recommendations for change to a system
• May create such artifacts as Usability Testing Plan, Testing Scripts, and Usability Testing Report

Skills

• Bachelor's degree in a related field
• Minimum of three (3) years of combined experience in Interaction design, user research, and usability testing
• US Citizen
• Ability to successfully complete a government issued background investigation
• Ability to obtain a Public Trust
• Strong analytical and critical-thinking abilities; able to turn ambiguous requirements into actionable plans
• Prior Public Trust or Security Clearance

Qualifications

Must Haves

• Bachelor's degree in a related field
• Minimum of three (3) years of combined experience in Interaction design, user research, and usability testing
• US Citizen
• ability to successfully complete a government issued background investigation
• Ability to obtain a Public Trust
• Strong analytical and critical-thinking abilities; able to turn ambiguous requirements into actionable plans

Nice to Haves

• Prior Public Trust or Security Clearance

Benefits

• Remote work location
• Health care
• Dental insurance
• Vision insurance
• Life insurance
• 401(k)
• Education assistance
• Paid time off, including PTO and holidays
• Any other paid leave required by law