Atonom
Posted 160 days agoVerified live 1d ago
Associate AI Operations
Brief overview
Provo, Utah, United StatesIn-person
UndergradOr in progress
$50k–$90k/yrStated range
Prompt engineeringAI workflow configurationTroubleshooting operational issuesLog analysisDocumentation and runbook developmentTranslating technical details for non-technical audiencesWorkflow automationAPIs and webhooksData integrationsSQLPythonJavaScriptCRM platforms (Salesforce, HubSpot)LLM applications
About the company
Atonomgetsignals.ai
Atonom gives teams back time by taking real work off their plate.
Job description
Summary
Atonom is a company that builds intelligent AI agents to empower businesses. The Associate AI Operations role involves configuring, deploying, and optimizing AI Cloud Employees for customers, working closely with clients to understand their operational needs and troubleshoot issues.
Responsibilities
- Help monitor, maintain, and optimize deployed AI Cloud Employees across the customer base
- Join client calls to understand operational needs and translate them into AI workflow configurations, including prompt tuning, automation logic, and QA checks
- Troubleshoot operational issues with guidance from senior team members. Dig into logs, spot failure patterns, and help resolve problems quickly
- Document operational procedures, build runbooks, and contribute to internal knowledge bases
- Share product feedback with Engineering and Product teams, including reliability trends, performance gaps, and customer pain points
Skills
- Recent graduate (or soon to be) in Computer Science, Information Systems, Business Analytics, Operations Research, or a related field
- Self-taught candidates with relevant experience are also welcome
- Operationally minded. You like understanding how systems work end-to-end and figuring out how to make them run more smoothly
- Interested in LLMs and prompt engineering. You've gone beyond basic usage and started exploring how AI performs in real-world workflows
- A strong communicator who can translate operational findings and technical details into language that non-technical audiences understand
- Self-directed and low-ego. You ask good questions, take feedback well, and move fast in ambiguous situations
- Exposure to workflow automation tools (Zapier, Make, or similar)
- Basic understanding of APIs, webhooks, or data integrations
- Familiarity with SQL, Python, or JavaScript
- Experience with CRMs like Salesforce or HubSpot
- Any hands-on project involving LLMs or prompt engineering (personal, academic, or professional)
Qualifications
Must Haves
- Recent graduate (or soon to be) in Computer Science, Information Systems, Business Analytics, Operations Research, or a related field
- Self-taught candidates with relevant experience are also welcome
- Operationally minded. You like understanding how systems work end-to-end and figuring out how to make them run more smoothly
- Interested in LLMs and prompt engineering. You've gone beyond basic usage and started exploring how AI performs in real-world workflows
- A strong communicator who can translate operational findings and technical details into language that non-technical audiences understand
- Self-directed and low-ego. You ask good questions, take feedback well, and move fast in ambiguous situations
Nice to Haves
- Exposure to workflow automation tools (Zapier, Make, or similar)
- Basic understanding of APIs, webhooks, or data integrations
- Familiarity with SQL, Python, or JavaScript
- Experience with CRMs like Salesforce or HubSpot
- Any hands-on project involving LLMs or prompt engineering (personal, academic, or professional)
Benefits
- PTO accrual starts on day one.
- Competitive health benefits package.
- Paid holidays and company events.
- Competitive salary.