UX Designer

Summary

BJAK is building A1, a proactive smart assistant designed to help users complete everyday conversations, errands, organizing, and workflows with minimal prompting. The UX Designer will own the end-to-end experience across iOS, Android, and web, designing AI-assisted flows, system states, trust and control mechanisms, error recovery, and high-fidelity designs in collaboration with product, engineering, and ML teams.

Responsibilities

• Own UX for A1's core app surfaces across iOS, Android, and web
• Design complete user flows for AI-assisted tasks - from intent capture through to task completion, including handoff, progress tracking, and error recovery
• Design how the app surfaces what the AI is doing, what decisions it has made, and what the user needs to confirm or adjust
• Map and design the full range of AI states a user encounters - loading, thinking, acting, waiting, completing, stalling, failing, and recovering
• Work with product, engineering, and ML teams to define user requirements and translate them into concrete design solutions
• Conduct usability research to understand where users lose trust, feel uncertain, or disengage
• Produce wireframes, user flows, and high-fidelity designs that engineering can build from directly
• Contribute to the design system and shared UX patterns for AI app surfaces
• Design for both simple everyday interactions and complex multi-step AI workflows within the same product

Skills

• Experience as a UX designer on consumer mobile or web apps, with a strong portfolio
• Solid skills in user flow design, wireframing, and high-fidelity prototyping in Figma
• Ability to design for systems that are asynchronous, non-deterministic, and context-dependent
• Clear thinking about user trust, control, feedback, and transparency in AI-driven product experiences
• Experience conducting user research and turning findings into design decisions
• Comfortable working in fast-moving teams with evolving product scope
• Ability to balance simple consumer UX with complex AI system behavior
• Good judgment on usability, edge cases, failure handling, and recovery flows

Qualifications

Must Haves

• Experience as a UX designer on consumer mobile or web apps, with a strong portfolio
• Solid skills in user flow design, wireframing, and high-fidelity prototyping in Figma
• Ability to design for systems that are asynchronous, non-deterministic, and context-dependent
• Clear thinking about user trust, control, feedback, and transparency in AI-driven product experiences
• Experience conducting user research and turning findings into design decisions
• Comfortable working in fast-moving teams with evolving product scope
• Ability to balance simple consumer UX with complex AI system behavior
• Good judgment on usability, edge cases, failure handling, and recovery flows

Benefits

• Remote work arrangement