Logistics Coordinator | Poppy & Peonies

Summary

Poppy & Peonies is a fashion brand creating practical, functional, and sustainable products. The Logistics Coordinator will support the movement of products from suppliers to third-party logistics warehouses and customers across Canada and the U.S., coordinating shipments, maintaining records, supporting inventory accuracy, and resolving logistics issues.

Responsibilities

• Inbound logistics coordination: Support the coordination of inbound shipments from suppliers to our 3PL warehouse, including shipment documentation and scheduling
• 3PL support: Act as a day-to-day point of contact with our 3PL partner to support receiving, storage, order fulfillment, and inventory inquiries
• Shipment tracking: Monitor inbound and outbound shipments and proactively communicate updates or delays to internal teams
• Inventory accuracy: Assist in maintaining accurate inventory records between internal systems and 3PL platforms, including basic reconciliation support
• Documentation management: Prepare, organize, and maintain shipping documents, packing lists, and customs paperwork as needed
• Issue resolution support: Help troubleshoot shipping errors, damages, or fulfillment discrepancies in collaboration with internal teams and 3PL partners
• Operational coordination: Support warehouse scheduling, seasonal volume planning, and product launch readiness
• Cross-functional support: Work closely with Operations, Customer Experience, Marketing, and Finance teams to support daily logistics needs
• Process improvement: Identify small but meaningful opportunities to improve efficiency, accuracy, and communication within logistics workflows

Skills

• 1-3 years of experience in operations, administration, or a related field
• Strong attention to detail and commitment to accuracy
• Excellent written and verbal communication skills
• Highly organized with strong time management and prioritization skills
• Comfortable working in a fast-paced environment with shifting priorities
• Proficiency in Excel/Google Sheets
• A proactive mindset and willingness to learn
• Ability to work independently while collaborating effectively with a team
• We're seeking an exceptional candidate based in the US or Canada who values the flexibility of remote work while embracing the excitement of in-person experiences
• There will be occasional domestic and/or international travel for photoshoots, events, and team retreats
• Logistics and supply chain experience is an asset
• Experience with ERP, OMS, or 3PL systems is an asset
• Post-secondary education in Business, Supply Chain, Operations, or a related field is an asset

Qualifications

Must Haves

• 1-3 years of experience in operations, administration, or a related field
• Strong attention to detail and commitment to accuracy
• Excellent written and verbal communication skills
• Highly organized with strong time management and prioritization skills
• Comfortable working in a fast-paced environment with shifting priorities
• Proficiency in Excel/Google Sheets
• A proactive mindset and willingness to learn
• Ability to work independently while collaborating effectively with a team
• We're seeking an exceptional candidate based in the US or Canada who values the flexibility of remote work while embracing the excitement of in-person experiences
• There will be occasional domestic and/or international travel for photoshoots, events, and team retreats

Nice to Haves

• Logistics and supply chain experience is an asset
• experience with ERP, OMS, or 3PL systems is an asset
• Post-secondary education in Business, Supply Chain, Operations, or a related field is an asset

Benefits

• Performance bonus
• 3 weeks of paid vacation per year
• Health benefits coverage
• $250 annual period & menstrual budget
• $1,000 annual allowance towards Poppy & Peonies product
• $400 home office setup allowance
• Flexible remote work