Deal Desk Analyst

Summary

Chainguard is the trusted source for open source, delivering hardened, secure, and production-ready builds of open source software. The Deal Desk Analyst will support the end-to-end deal lifecycle for the global Sales team, including pricing strategy, quote creation, contract execution, systems oversight, and cross-functional process coordination.

Responsibilities

• Deliver full quote-to-signature support for global Account Executives, including quote creation, pricing approvals, order form (OF) generation, and accurate opportunity closure in Salesforce
• Manage and monitor the quote queue and approval workflows, ensuring timely responses and maintaining exceptional organizational standards
• Proactively drive deal momentum, especially at month- and quarter-end, by resolving blockers and delivering excellent partner support
• Provide pricing insights, product guidance, and analytical support on large, complex, or non-standard deal structures
• Help administer Chainguard’s CPQ (Roadrunner) and CLM platform (Ironclad), including updates to the company's price books and legal workflows
• Maintain high standards of data integrity and system hygiene across CPQ, CLM, and CRM (Salesforce)
• Ensure seamless order management and alignment across internal systems for accurate product and partner attribution tracking
• Support the documentation of Deal Desk processes and procedures to drive clarity, efficiency, and scalable growth across the organization
• Partner closely with stakeholders in Sales, Finance, Legal, and Product, ensuring seamless alignment and coordination to streamline deal execution, uphold compliance, and remove roadblocks
• Serve as a trusted cross-functional partner and primary point of contact for deal-related matters, fostering collaboration and accountability across multiple teams

Skills

• 2-3 years of Deal Desk experience within an Enterprise SaaS B2B environment
• Strong business acumen, analytical and problem-solving skills, and demonstrated ability to partner with upstream GTM teams and other cross-functional departments
• Highly organized, internal customer-focused and strong attention to detail
• Ability to multitask and prioritize at times of high volume, and have schedule flexibility during End of Month and End of Quarter
• Have an understanding of quote to cash process and sales contracts; proficient in identifying risks associated in deal terms and structures
• Ability to travel for QBRs (1x per quarter)
• Must be located in EST or CST time zone
• Administrative experience with a CPQ and CLM tools a plus
• Understanding of Marketplace offerings through AWS,  GCP, and Azure (nice to have)

Qualifications

Must Haves

• 2-3 years of Deal Desk experience within an Enterprise SaaS B2B environment
• Strong business acumen, analytical and problem-solving skills, and demonstrated ability to partner with upstream GTM teams and other cross-functional departments
• Highly organized, internal customer-focused and strong attention to detail
• Ability to multitask and prioritize at times of high volume, and have schedule flexibility during End of Month and End of Quarter
• Have an understanding of quote to cash process and sales contracts; proficient in identifying risks associated in deal terms and structures
• Ability to travel for QBRs (1x per quarter)
• Must be located in EST or CST time zone

Nice to Haves

• Administrative experience with a CPQ and CLM tools a plus
• Understanding of Marketplace offerings through AWS,  GCP, and Azure (nice to have)

Benefits

• Flexible & Remote-First Culture: Work remotely with team meetup opportunities, bi-annual destination summits, and a monthly stipend for coworking spaces, phone and internet costs.
• Receive stock options upon hire and promotion. Plus, you can participate in secondary offerings and have 10 years to exercise your options.
• We cover 100% of your health, vision and dental insurance premiums for you and your dependents. Nothing comes out of your paycheck.
• ∞ Flexible Time Off: Take the time you need – to do our best work, we need to recharge and reset.
• 18 weeks for birthing parents and 12 weeks for non-birthing parents, with the option to use it all at once or throughout your child's first year.