Junior Product Manager

Summary

CipherHealth is a software company focused on improving care coordination and outcomes for healthcare organizations through an AI-powered platform. The Junior Product Manager will own a product area from discovery through delivery and iteration, partnering with Engineering, Design, Sales, and Customer Success to prioritize, launch, and improve products. The role also involves using the agentic PM loop and participating in Product Council planning and roadmap alignment.

Responsibilities

• **Own a product area.** Define the vision, strategy, and roadmap for your domain, aligned to company goals and customer needs
• **Drive discovery.** Run continuous customer discovery, user research, and data-informed analysis to identify the right problems to solve
• **Define and prioritize.** Write clear PRDs, user stories, and acceptance criteria; maintain a well-groomed, prioritized backlog
• **Ship and iterate.** Partner with Engineering and Design to deliver on a healthy cadence; measure outcomes and iterate based on results
• **Go to market.** Work with Marketing, Sales, and CS on positioning, launch, and adoption for your area
• **Communicate clearly.** Keep stakeholders informed on priorities, trade-offs, and progress
• Summarize support tickets and identify recurring themes
• Cluster feature requests across channels
• Watch competitors and flag meaningful moves
• Analyze churn and surface root causes
• Identify customer pain themes from unstructured feedback
• Summarize sales calls and Gong recordings
• Monitor usage analytics for adoption and friction signals
• Generate weekly opportunity reports
• Draft first-pass PRDs for you to refine and own
• Lead planning for your product's council meetings
• Bring evidence from discovery, analytics, and the agentic PM loop into prioritization discussions
• Engage cross-functional partners—Sales and CS participation is mandatory and expected to be substantive, not ceremonial
• Produce and maintain a roadmap for your area that reflects customer needs, business value, and resourced priorities
• Present your roadmap to the Strategic Product Council for alignment and resource allocation across company Threads

Skills

• 0-2 years in product management with a track record of shipping products in B2B SaaS or a comparable environment
• Comfortable with discovery, prioritization frameworks, roadmapping, PRD writing, and defining success metrics
• You ground decisions in customer insight and quantitative signals, not gut feel alone
• You're excited to work alongside AI agents, not threatened by them—you know where automation helps and where human judgment is essential
• You build trust with Engineering, Design, Sales, and CS and run effective planning sessions with them
• You write and present crisply; stakeholders always know what you're building, why, and what's next
• You take responsibility for outcomes in your area, not just output

Qualifications

Must Haves

• 0-2 years in product management with a track record of shipping products in B2B SaaS or a comparable environment
• Comfortable with discovery, prioritization frameworks, roadmapping, PRD writing, and defining success metrics
• You ground decisions in customer insight and quantitative signals, not gut feel alone
• You're excited to work alongside AI agents, not threatened by them—you know where automation helps and where human judgment is essential
• You build trust with Engineering, Design, Sales, and CS and run effective planning sessions with them
• You write and present crisply; stakeholders always know what you're building, why, and what's next
• You take responsibility for outcomes in your area, not just output

Benefits

• Generous company funding of health, vision, and dental plans
• HSA/FSA plans
• Short- and Long-Term Disability
• Life and Personal Accident Insurance
• $40 monthly wellness stipend for wellness, fitness, and wellbeing purchases
• Employee Assistance Program (EAP)
• Adoption Assistance
• 401(k) at three months of employment, with a match upon enrollment
• Discretionary PTO and 13 paid holidays
• Competitive paid parental leave and flexible return-to-work policy
• Employee Referral Program with cash for each employee referral that is hired
• Yearly Cipher-versary stipend
• Ci-Phives: public kudos and gift cards from peers and managers
• Employee Resource Groups such as Rainbow Room and BIPOC Group
• Internal webinars and robust onboarding/training programs
• Remote-first team
• $50 per month reimbursement in your check for work-from-home expenses
• A new MacBook laptop, other hardware, and company swag upon hire