Data Analyst - DPW-D3 Street Maint West St

Summary

The City of Indianapolis is dedicated to improving residents’ quality of life through better public spaces and infrastructure. The Data Analyst position is responsible for data analysis, quality control, and general data administration within the Department of Public Works Operations, collaborating with various stakeholders to enhance workflow and support operational needs.

Responsibilities

• Conducts daily data management of DPW Operations’ work orders
• Performs analysis of DPW Operations’ data, including quality control on elements such as labor costs, material costs and usage, location of work completed, and production outputs
• Coordinates regularly with Garage Superintendents and Union Management on daily work logs and process improvements
• Conducts queries and provides regular reporting to assist with procurement, financial planning, workflow management, and resource alignment
• Verifies Service Requests have been closed as work orders are inputted – ensuring the Mayor’s Action Center’s data is accurate and up-to-date
• Assists with all snow events across Marion County, including tracking plow movement and schedules, salt usage, and general support to Operations Management
• Provides technical assistance and oversight to DPW garages during annual benefit selection period, and regularly collaborates with DPW finance/payroll teams to support DPW Operations
• Assists DPW Dispatch and other Operations staff as needed. This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities that management may deem necessary from time to time

Skills

• High School diploma and/or GED
• At least one (1) year experience in a general office environment
• Experience with Microsoft Outlook
• Effective communication skills and the ability to interact tactfully with a variety of individuals
• Effective record keeping, time management and project management skills

Qualifications

Must Haves

• High School diploma and/or GED
• At least one (1) year experience in a general office environment
• Experience with Microsoft Outlook
• Effective communication skills and the ability to interact tactfully with a variety of individuals
• Effective record keeping, time management and project management skills