Project Manager, Load Flexibility

Summary

Clean Power Alliance is a locally operated not-for-profit electricity provider serving communities in Southern California. The Project Manager, Load Flexibility will oversee the implementation and delivery of load flexibility programs, including enrollment, vendor coordination, project tracking, stakeholder communications, and program enhancements. The role will also analyze program performance and data, support customer acquisition, and coordinate cross-functional initiatives.

Responsibilities

• **Project Management:** Lead the administration of load flexibility program enrollment processes, oversee project invoicing and tracking of deliverables, and coordinate project reporting. Manage program tracking systems and reporting related to performance metrics, budgets, contractor scopes of work, and deliverables to ensure compliance and timely achievement of program goals. Develop and refine operational processes, manage customer survey efforts, analyze stakeholder and customer feedback, and implement improvements to enhance program performance and efficiency
• **Stakeholder Engagement:**Manage relationships with customers, member agencies, vendors, and key stakeholders to support successful program implementation. Coordinate program activities across internal teams and external partners, facilitating communication and resolving operational issues as they arise. Prepare and present program updates, budget summaries, and program design recommendations to internal leadership and partners
• **Subject Matter Expertise:**Track industry best practices and emerging market trends to inform the development and implementation of load flexibility programs, including but not limited to Power Response and EV Smart Charge. Identify opportunities to enhance program offerings and contribute to program planning by developing project plans, timelines, and implementation strategies for new and ongoing initiatives
• **Strategic Analysis:**Oversee the tracking and evaluation of program performance metrics. Develop and maintain reports, dashboards, and analyses that provide operational insights and recommendations to support program improvements. Analyze program outcomes and operational data to inform program improvements and support decision-making related to implementation activities and program effectiveness
• **Data Analytics:**Manage the collection, analysis, and communication of project data to support program oversight and strategic planning. Collaborate with internal teams and external partners to develop data collection approaches and reporting frameworks that support program management, including Board and Committee reporting, internal program updates, and decision making
• **Marketing and Customer Acquisition:** Collaborate with marketing and community outreach teams to develop and implement strategies that support customer recruitment and participation in CPA programs. Contribute to the development of outreach materials and messaging targeted to key audiences to increase program awareness and participation
• **Other duties as assigned
• Demonstrate good judgment and integrity
• High attention to detail with strong organizational skills
• Communicate effectively, orally, and in writing; and the ability to translate complex technical information into non-technical language
• Have a strong work ethic and be comfortable taking initiative/working in a fast-paced environment
• Work well on diverse teams and be highly collaborative
• Must be able to work at a desk and on a computer for prolonged periods

Skills

• * Proficient with Microsoft Office Suite
• * Ability to act with integrity, professionalism, and confidentiality
• * Ability to fully own tasks and processes with minimal oversight
• * Ability to handle multiple priorities to meet deadlines and escalate key issues
• * Proven experience with interpreting data, developing implementation plans, and presenting solutions
• * Excellent verbal and written communication skills. Comfortable presenting to senior leaders/officials and in public settings
• * Excellent organizational, scheduling, time management skills and attention to detail
• * Experience using data visualization tools and software to present and analyze data (i.e., Tableau, Power BI)
• * Demonstrate good judgment and integrity
• * High attention to detail with strong organizational skills
• * Communicate effectively, orally, and in writing; and the ability to translate complex technical information into non-technical language
• * Have a strong work ethic and be comfortable taking initiative/working in a fast-paced environment
• * Work well on diverse teams and be highly collaborative
• * Must be able to work at a desk and on a computer for prolonged periods
• * Candidates must have a bachelor's degree in a related field and a minimum of 3 years of work experience working on programs and initiatives to advance load flexibility, such as demand response, distributed energy resources (DERs), virtual power plants (VPPs), and/or EV managed charging
• This position is eligible for either Hybrid or Remote options. The Hybrid option requires attendance in our Downtown Los Angeles office on a full-time basis 2- 3 days per week on days determined by CPA, with work location on the remaining days either in office or remote
• The Remote option requires you to be available to attend full-time in office days and/or field events within Los Angeles and Ventura Counties in accordance with the needs of the company that may start as early as 8:30am at least 2 days per week
• The Remote & Hybrid options require full-time in-person attendance at organization or team-wide events 3 times per year for 3-5 days per event
• All staff are required to work during CPA's office hours Monday-Friday 8:30am-5:30pm PST
• * Strong understanding of EV managed charging, smart thermostats, solar, home batteries, and other flexible load solutions is preferred
• * Specific experience in CCA or utility program/project implementation, knowledge of resiliency and grid management, electrification, and/or local energy procurement is preferred

Qualifications

Must Haves

• * Proficient with Microsoft Office Suite
• * Ability to act with integrity, professionalism, and confidentiality
• * Ability to fully own tasks and processes with minimal oversight
• * Ability to handle multiple priorities to meet deadlines and escalate key issues
• * Proven experience with interpreting data, developing implementation plans, and presenting solutions
• * Excellent verbal and written communication skills. Comfortable presenting to senior leaders/officials and in public settings
• * Excellent organizational, scheduling, time management skills and attention to detail
• * Experience using data visualization tools and software to present and analyze data (i.e., Tableau, Power BI)
• * Demonstrate good judgment and integrity
• * High attention to detail with strong organizational skills
• * Communicate effectively, orally, and in writing; and the ability to translate complex technical information into non-technical language
• * Have a strong work ethic and be comfortable taking initiative/working in a fast-paced environment
• * Work well on diverse teams and be highly collaborative
• * Must be able to work at a desk and on a computer for prolonged periods
• * Candidates must have a bachelor's degree in a related field and a minimum of 3 years of work experience working on programs and initiatives to advance load flexibility, such as demand response, distributed energy resources (DERs), virtual power plants (VPPs), and/or EV managed charging
• This position is eligible for either Hybrid or Remote options. The Hybrid option requires attendance in our Downtown Los Angeles office on a full-time basis 2- 3 days per week on days determined by CPA, with work location on the remaining days either in office or remote
• The Remote option requires you to be available to attend full-time in office days and/or field events within Los Angeles and Ventura Counties in accordance with the needs of the company that may start as early as 8:30am at least 2 days per week
• The Remote & Hybrid options require full-time in-person attendance at organization or team-wide events 3 times per year for 3-5 days per event
• All staff are required to work during CPA's office hours Monday-Friday 8:30am-5:30pm PST

Nice to Haves

• * Strong understanding of EV managed charging, smart thermostats, solar, home batteries, and other flexible load solutions is preferred
• * Specific experience in CCA or utility program/project implementation, knowledge of resiliency and grid management, electrification, and/or local energy procurement is preferred

Benefits

• Health care
• A 401(k)-like match program
• Paid vacation
• Sick leave
• A transportation allowance
• Hybrid or Remote options
• Full-time in-person attendance at organization or team-wide events 3 times per year for 3-5 days per event