Solutions Engineer, Central & Eastern Europe - Hebrew Speaking

Summary

Cloudflare is on a mission to help build a better Internet, operating one of the world’s largest networks that powers millions of websites. They are seeking a Senior Solutions Engineer to collaborate with clients from ideation to production, providing technical advocacy and support while developing technology expertise.

Responsibilities

• The Pre-Sales Solutions Engineering organisation is responsible for the technical sale of the Cloudflare solution portfolio, ensuring maximal business value, fit-for-purpose solution design and efficient adoption roadmaps for our customers. Solution Engineering is made up of individuals from a wide range of backgrounds - from Financial Consulting to Product Management, Customer Support to Software Engineering, and we are serious about building a diverse, curious and collaborative team
• As a Solutions Engineer, you are the technical customer advocate within Cloudflare. You will aid your customers and will work closely with every team at Cloudflare, from Sales and Product to Engineering and Customer Support to do so. Your goal of customer success should drive you through the entire organisation as you seek out and create scalable solutions for your customer’s needs
• The range of products and solutions offered by Cloudflare are broad so that we are able to meet our lofty goal of helping to build a better Internet. A broad knowledge of Internet performance and security technology is required, the curiosity to maintain and develop new knowledge is essential to keeping up with the high rate of product innovation at Cloudflare. All the resources and training required to be effective for the role, will be provided

Skills

• 3-to-10 years of experience in the IT industry (early or mid-level experience)
• Fluent Hebrew and English (written & spoken)
• Ability to manage a project, work to deadlines, and prioritise between competing demands
• Demonstrating empathy with customers and quickly identifying challenges and pain points they face
• Understanding of 'how the internet works'. For example: Know the differences between TCP & UDP, and understand what kinds of applications may favour one over the other; Can explain the difference between authoritative DNS & recursive DNS?; You understand the role of a firewall, why TLS (SSL) plays an increasingly important role on today's Internet, a solid understanding of HTTP and a willingness to dive deeper into the quirks of clients & servers alike
• Understanding of how customers make buying decisions, how to explain ROI
• A knowledge of the competitive landscape for one or more of: DDoS, CDN, Performance, DNS, Developer platform or Zero-Trust/SASE service providers
• You're OK with some (10-15 days per quarter) travel without travel restrictions: we expect to travel to customer offices, conferences and/or do talks
• Previous experience in a pre-sales SE or consulting role. (note: doesn't have to be in tech)
• Demonstrated experience with a scripting language (e.g. Python, JavaScript, Bash) and a desire to expand those skills
• Exposure to emerging technical landscape trends in Security such as Zero Trust

Qualifications

Must Haves

• 3-to-10 years of experience in the IT industry (early or mid-level experience)
• Fluent Hebrew and English (written & spoken)
• Ability to manage a project, work to deadlines, and prioritise between competing demands
• Demonstrating empathy with customers and quickly identifying challenges and pain points they face
• Understanding of 'how the internet works'. For example: Know the differences between TCP & UDP, and understand what kinds of applications may favour one over the other; Can explain the difference between authoritative DNS & recursive DNS?; You understand the role of a firewall, why TLS (SSL) plays an increasingly important role on today's Internet, a solid understanding of HTTP and a willingness to dive deeper into the quirks of clients & servers alike
• Understanding of how customers make buying decisions, how to explain ROI
• A knowledge of the competitive landscape for one or more of: DDoS, CDN, Performance, DNS, Developer platform or Zero-Trust/SASE service providers
• You're OK with some (10-15 days per quarter) travel without travel restrictions: we expect to travel to customer offices, conferences and/or do talks

Nice to Haves

• Previous experience in a pre-sales SE or consulting role. (note: doesn't have to be in tech)
• Demonstrated experience with a scripting language (e.g. Python, JavaScript, Bash) and a desire to expand those skills
• Exposure to emerging technical landscape trends in Security such as Zero Trust

Benefits

• This role is eligible to earn incentive compensation under Cloudflare’s Sales Compensation Plan. The estimated annual salary range includes the on-target incentive compensation that may be attained in this role under the Sales Compensation Plan.
• The final offer will be inclusive of time exemption, in alignment with the applicable law and collective bargaining agreements.
• This role is eligible to participate in Cloudflare’s equity plan
• Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.