Network Engineer - Based in Denver, CO

Summary

CloudHesive is an Amazon Premier Partner and Amazon Managed Services Partner focused on cloud technology solutions. They are seeking a Network Engineer who will support and maintain customer network infrastructure, diagnose and resolve network issues, and collaborate with senior engineers in a fast-paced managed services environment.

Responsibilities

• Configure, maintain, and troubleshoot enterprise networking equipment including Cisco switches and access points, and Fortinet firewalls, applying technical expertise to diagnose and resolve issues
• Provide on-site hands-on support at customer locations in the Denver metro area, including rack and stack, hardware replacement, cable management, and in-person incident response
• Perform network monitoring, alerting, and incident response across multiple customer environments, applying independent judgment to triage and resolve issues
• Execute AWS networking tasks including VPC configuration, security groups, and VPN connectivity
• Analyze network configurations and recommend improvements based on observed performance, customer requirements, and best practices
• Document network configurations, changes, and standard procedures
• Participate in on-call rotations and respond to incidents, applying troubleshooting methodology to restore service
• Collaborate with senior engineers on complex technical matters and contribute to knowledge-sharing across the team
• Contribute to a culture of continuous improvement and customer service excellence

Skills

• 1–3 years in networking or IT support roles
• Strong knowledge of TCP/IP, VLANs, routing, switching, and firewalls
• Hands-on experience with Cisco and/or Fortinet equipment
• Familiarity with Windows Server, Linux, and AWS (or other cloud platforms)
• Strong troubleshooting, analytical, and customer service communication skills
• Remote, but must be based in the Denver metro area for occasional on-site customer visits

Qualifications

Must Haves

• 1–3 years in networking or IT support roles
• Strong knowledge of TCP/IP, VLANs, routing, switching, and firewalls
• Hands-on experience with Cisco and/or Fortinet equipment
• Familiarity with Windows Server, Linux, and AWS (or other cloud platforms)
• Strong troubleshooting, analytical, and customer service communication skills
• Remote, but must be based in the Denver metro area for occasional on-site customer visits

Benefits

• In-depth training
• Partner events
• Community involvement
• Mentoring
• Comprehensive benefits
• Training on cutting-edge technologies and partners (AWS)
• Flexible work schedule
• Responsible time off
• Standing desks
• A kitchen filled with employee-selected snacks
• Remote role based in the Denver metro area, with on-site customer support as needed