Remote Digital Producer / Digital Project Manager

Summary

Coalition Technologies is a remote digital services company delivering SEO, web design, web development, and online marketing solutions for clients. The Digital Producer / Digital Project Manager manages client accounts and digital projects, coordinating communication, scopes, timelines, deliverables, strategy, and account growth across internal teams and clients.

Responsibilities

• Managing ongoing SEO, web design, web development, and digital marketing client accounts
• Assisting with and reviewing project scopes, including financial, resource, and technical requirements
• Creating and reviewing cost estimates while considering business impact, project risk, and client goals
• Attending regular client meetings, kickoff calls, and specialty calls with new and existing clients
• Organizing internal strategy meetings to discuss campaign direction and client objectives
• Acting as a creative and strategic liaison between clients and internal teams
• Responding promptly and reliably to client communications within expected response times
• Clarifying and communicating project objectives, requirements, timelines, and success criteria to the team
• Reviewing project deliverables before they are shared with clients
• Ensuring project deliverables are complete, accurate, current, and stored properly
• Keeping project management software, tasks, timelines, and client records up to date
• Maintaining awareness of industry trends, digital marketing opportunities, and web solutions that may benefit clients
• Recommending website design, SEO, PPC, and online marketing improvements to current clients
• Supporting account growth by identifying opportunities for additional services and strategy improvements
• Closing out projects and helping collect final payments when needed

Skills

• • Enough knowledge to pass a skills test in either web development or online marketing, including SEO or PPC
• • Strong project management, account management, or client management experience across multiple clients
• • Excellent client-facing communication skills
• • Experience presenting professional materials in on-camera client meetings
• • Strong written and spoken English skills
• • Strong interpersonal, analytical, problem-solving, negotiation, influencing, facilitation, decision-making, and conflict resolution skills
• • A confident speaking presence, strong command of your voice, and the ability to communicate with authority
• • Solid understanding of project management methodology, including issue resolution, risk management, work planning, resource allocation, meeting management, and project specifications
• • Familiarity with project management platforms such as Basecamp, Jira, Asana, HubSpot, or similar tools
• • Ability to manage multiple projects simultaneously while staying highly organized and detail-oriented
• • Solid understanding of web design standards, usability, rich media, and digital production workflows
• • Familiarity with content management systems such as WordPress
• • Ability to work 40 hours per week, Monday through Friday, 9:00 a.m. to 6:00 p.m. Pacific Time
• • Passion for building and growing in a startup-style environment
• • Reliable remote workstation, including a fast computer, microphone, speakers, reliable internet, and reliable power
• • Familiarity with eCommerce platforms such as Shopify, BigCommerce, and Magento
• • Proficiency in HTML and CSS
• • Proficiency in JavaScript and PHP
• • Experience with photo and video editing software
• • Experience with SEO, Google Ads, PPC, and online marketing strategy
• • Experience upselling or recommending additional digital services to clients
• • Experience working with designers, developers, SEO specialists, and digital marketing teams

Qualifications

Must Haves

• • Enough knowledge to pass a skills test in either web development or online marketing, including SEO or PPC
• • Strong project management, account management, or client management experience across multiple clients
• • Excellent client-facing communication skills
• • Experience presenting professional materials in on-camera client meetings
• • Strong written and spoken English skills
• • Strong interpersonal, analytical, problem-solving, negotiation, influencing, facilitation, decision-making, and conflict resolution skills
• • A confident speaking presence, strong command of your voice, and the ability to communicate with authority
• • Solid understanding of project management methodology, including issue resolution, risk management, work planning, resource allocation, meeting management, and project specifications
• • Familiarity with project management platforms such as Basecamp, Jira, Asana, HubSpot, or similar tools
• • Ability to manage multiple projects simultaneously while staying highly organized and detail-oriented
• • Solid understanding of web design standards, usability, rich media, and digital production workflows
• • Familiarity with content management systems such as WordPress
• • Ability to work 40 hours per week, Monday through Friday, 9:00 a.m. to 6:00 p.m. Pacific Time
• • Passion for building and growing in a startup-style environment
• • Reliable remote workstation, including a fast computer, microphone, speakers, reliable internet, and reliable power

Nice to Haves

• • Familiarity with eCommerce platforms such as Shopify, BigCommerce, and Magento
• • Proficiency in HTML and CSS
• • Proficiency in JavaScript and PHP
• • Experience with photo and video editing software
• • Experience with SEO, Google Ads, PPC, and online marketing strategy
• • Experience upselling or recommending additional digital services to clients
• • Experience working with designers, developers, SEO specialists, and digital marketing teams

Benefits

• 100% remote work
• Competitive profit-sharing bonus plan, with up to 50% of company profits paid to full-time employees each month
• Competitive Paid Time Off plan that supports work-life balance
• Subsidized gym memberships
• Medical, dental, vision, and life insurance packages for eligible US-based team members
• International Health Insurance Reimbursement Program for eligible international team members
• Device upgrade and learning reimbursement programs
• Career development plans with clearly defined goals and rewards
• Additional job-specific incentives and bonuses