Supervisor, Commerce Strategy & Client Partnerships

Summary

Code3 is an integrated marketing agency that powers business growth through Connections, Creative, and Commerce. The Supervisor, Commerce Strategy & Client Partnerships will lead commerce and digital marketing strategies across major marketplaces and retail media networks, manage client relationships, and coordinate cross-functional teams. The role focuses on marketplace growth, retail media performance, content optimization, reporting, and strategic recommendations.

Responsibilities

• Serve as the day-to-day client lead across Amazon, Walmart, Target, Instacart, and other marketplaces and retail media networks
• Lead client status calls, reporting reviews, and ongoing communication, ensuring priorities, decisions, and next steps are clearly documented and addressed
• Translate marketplace, media, and business performance into clear, integrated narratives that connect results to client objectives
• Support the development of marketplace growth plans, annual strategies, media recommendations, retail event plans, and business reviews
• Help clients navigate Vendor Central and Seller Central priorities, including catalog management, content strategy, merchandising, promotions, and inventory considerations
• Partner with commerce, media, and creative teams to optimize PDPs, Brand Stores, A+ Content, and creative assets for discoverability, conversion, and retail performance
• Coordinate retail readiness initiatives including PDP audits, SEO and keyword strategy, ratings and reviews, assortment considerations, and conversion optimization
• Support planning and execution for deals, coupons, Prime Day, seasonal events, and other marketplace growth opportunities
• Connect organic marketplace performance and paid retail media results to identify trends, risks, and optimization opportunities
• Translate client feedback into actionable next steps that help teams meet and exceed expectations
• Manage timelines and deliverables across commerce, media, creative, analytics, and other cross-functional partners
• Lead collaboration on development of reports, presentations, and recommendations before client delivery to ensure accuracy, quality, and strategic clarity
• Maintain organized client documentation, communication logs, timelines, and action items
• Monitor marketplace sales, retail media performance, search visibility, category dynamics, and competitive activity to identify opportunities and risks
• Evaluate performance using dashboards, reporting tools, and commerce analytics platforms
• Support Directors and senior leaders in managing high-value or complex client accounts
• Collaborate on annual planning, QBRs, strategic recommendations, and integrated campaign recaps
• Identify potential marketplace, content, media, and cross-channel growth opportunities and bring them forward to senior account leadership

Skills

• 4+ years of experience in digital commerce, retail media, marketplace strategy, account management, or a related digital marketing role
• Experience working across Amazon, Walmart, Target, Instacart, or other marketplace and retail media ecosystems
• Strong familiarity with Amazon Vendor Central and/or Seller Central, including catalog management, retail readiness, merchandising, and promotional strategy
• Understanding of PDP optimization, marketplace SEO, A+ Content, Brand Stores, ratings and reviews, and conversion-focused content best practices
• Experience supporting deals, coupons, Prime Day, tentpole retail activations, or marketplace promotional planning
• Knowledge of retail media and paid media platforms such as Amazon Ads, Walmart Connect, Roundel, etc
• Ability to interpret marketplace, media, and conversion data and translate it into clear client insights and recommendations
• Proven account management, project management, and client communication skills
• Ability to coordinate multi-channel deliverables and manage competing priorities across cross-functional teams
• Strong organizational, writing, presentation, and interpersonal skills

Qualifications

Must Haves

• 4+ years of experience in digital commerce, retail media, marketplace strategy, account management, or a related digital marketing role
• Experience working across Amazon, Walmart, Target, Instacart, or other marketplace and retail media ecosystems
• Strong familiarity with Amazon Vendor Central and/or Seller Central, including catalog management, retail readiness, merchandising, and promotional strategy
• Understanding of PDP optimization, marketplace SEO, A+ Content, Brand Stores, ratings and reviews, and conversion-focused content best practices
• Experience supporting deals, coupons, Prime Day, tentpole retail activations, or marketplace promotional planning
• Knowledge of retail media and paid media platforms such as Amazon Ads, Walmart Connect, Roundel, etc
• Ability to interpret marketplace, media, and conversion data and translate it into clear client insights and recommendations
• Proven account management, project management, and client communication skills
• Ability to coordinate multi-channel deliverables and manage competing priorities across cross-functional teams
• Strong organizational, writing, presentation, and interpersonal skills

Benefits

• The position also offers a bonus based on company and client success.
• Remote-first workplace designed to support flexibility and connection
• Comprehensive medical, dental, and vision benefits, plus a generous retirement program
• Thoughtful parental leave and return-to-work program
• Flexible Time Off, sabbatical opportunities, paid holidays, quarterly Company “Recharge” Days, and a holiday closure in December
• Ongoing learning and development opportunities to help you grow your skills and career