Summary
Collabera is a global leader in information technology services and solutions, seeking a Data Analyst to support data analysis related to product complaints and compliance. The role involves analyzing trends, preparing reports, and participating in process improvements to ensure adherence to corporate policies and regulatory standards.
Responsibilities
- Responsible for compliance with applicable Corporate and Divisional Policies and procedures
- Provide Quality Assurance leadership with product quality data and complaint trending to drive product improvements and Corrective and Preventive Actions
- Prepare or assist department leadership with monthly trending reports, annual post-market surveillance reports and other monthly and quarterly reports
- Participate in various process improvement projects
- Responsibilities include developing and reporting on relevant complaint handling system metrics
- Works autonomously to identify areas for inquiry
- Recognizes that failure to achieve results or erroneous decisions or recommendations may result in significant non-compliance issues
- Analyze and report on complaint process metrics
- The position is accountable for:
- Timely and accurate product complaint data analysis and reporting
- Developing new and improving existing data analysis tools while maintaining compliance to all regulations
Skills
- Bachelor's degree in a sciences or engineering discipline or similar field or an equivalent combination of education plus work experience
- 1+ years of experience in data analysis, preferably in a regulated medical products manufacturer
- Knowledge of and experience using SQL to construct queries
- Knowledge of and experience using MS Excel to analyze data
- Good verbal and written communication skills
- Ability to work well in a team environment
Qualifications
Must Haves
- Bachelor's degree in a sciences or engineering discipline or similar field or an equivalent combination of education plus work experience
- 1+ years of experience in data analysis, preferably in a regulated medical products manufacturer
- Knowledge of and experience using SQL to construct queries
- Knowledge of and experience using MS Excel to analyze data
- Good verbal and written communication skills
- Ability to work well in a team environment
Benefits
- Paid vacations
- Holidays
- Personal days
- Medical, Dental and Vision insurance
- 401K retirement savings plan
- Life Insurance
- Disability Insurance