Application Analyst Intermediate - Professional Billing

Summary

Cone Health is seeking an Application Analyst Intermediate - Professional Billing to support complex clinical and business applications. The role gathers and analyzes user needs, configures and optimizes systems, performs application testing, troubleshoots issues, supports third-party systems, and monitors data quality and integrity.

Responsibilities

• Collaborates with internal and external technical and end user groups to ensure applications and other third-party systems meet the organization’s clinical and business needs when building and implementing the system
• Performs in-depth analysis of end user department workflows, data collection, report details and other technical issues as they relate to design and build decisions as well as involves complex qualitative and quantitative analysis on data and information collected as part of application requirement gathering
• Understands and translates the business/clinical functionality into system configuration and workflow
• Prepares and executes test scripts for application testing, new release testing, integration testing, and user acceptance testing
• Documents test results, design, change control, system problems, and internal procedures according to departmental standards
• Provides technical application support, triage, and troubleshooting for complex applications as well as monitors the systems for data quality, efficiency, operation, and data integrity, and appropriately escalates issues/problems
• Maintains knowledge of new technical concepts and solutions and their application to healthcare
• Assists with implementation and support of third-party systems
• Provides the necessary experience and knowledge to ensure all aspects of the application integrate with the other cross-functional applications utilized by the organization
• Performs other duties as assigned

Skills

• Required: Bachelor's Degree or equivalent experience in relevant field
• Required: 2 years
• Clinical employees must maintain licensure appropriate to clinical education and training, without lapse
• For Cone HealthLink (CHL) / Epic applications, must satisfactorily complete required Epic certification testing within the timeframe specified in the Epic Certification commitment policy
• STRONGLY PREFER - candidates who are already certified in EPIC PB

Qualifications

Must Haves

• Required: Bachelor's Degree or equivalent experience in relevant field
• Required: 2 years
• Clinical employees must maintain licensure appropriate to clinical education and training, without lapse
• For Cone HealthLink (CHL) / Epic applications, must satisfactorily complete required Epic certification testing within the timeframe specified in the Epic Certification commitment policy

Nice to Haves

• STRONGLY PREFER - candidates who are already certified in EPIC PB

Benefits

• Remote work arrangement