Summary
Contact Discovery Services is a leading eDiscovery technology and Cyber Incident Response firm headquartered in Washington, DC. They are seeking a Project Associate, Cyber Breach to support breach response operations involving compromised datasets and to collaborate with various internal and external team members to ensure effective incident response and client service.
Responsibilities
- Perform contact discovery and breach analysis in on-call and standard work settings
- Coordinate the intake, processing, and analysis of datasets for hosting
- Extract, classify, and validate sensitive data, including PII and PHI
- Build notification lists and support regulatory and client-facing reporting
- Conduct and maintain consistent quality control and documentation across all deliverables, including analysis and remediation files
- Collaborate with project managers and technical teams to meet deadlines
- Assist with procedure development and continuous process improvement
- Adhere to standard operating procedures and chain of custody requirements
- Provide ongoing consultation to case teams for incident response related document review, data mining workflows
- Proactively communicate ongoing project status and guidance to clients, partners, and internal teams
- Participate in an on-call rotation as needed, including nights and weekends
- Complete additional duties assigned by management as needed
Skills
- Undergraduate degree or equivalent practical experience in a relevant field
- 3+ years' experience handling data operations or reviews in legal technology, cyber, or eDiscovery
- Comfort working with structured and unstructured data
- Ability to communicate effectively & tactfully both verbally and in written format to all relevant technical & non-technical stakeholders including attorneys, client support staff, and internal team members
- Knowledge with breach response concepts, PII and PHI handling, and eDiscovery workflows including evolution of product offerings and changing dynamics/expectations
- Proficiency with Windows operating systems and the Office product suite
- Ability to demonstrate superior organizational skills with an acute attention to detail
- Ability to work effectively under pressure in time-sensitive situations and prioritize multiple projects with similar deadlines, with occasional extended hours
- Understanding of the electronic discovery reference model (EDRM)
- Relativity experience or similar review platforms
- Experience with OCR, data validation, and dataset normalization
- Relativity Certified Administrator certification
- Familiarity with scripting, data manipulation, or reporting tools
Qualifications
Must Haves
- Undergraduate degree or equivalent practical experience in a relevant field
- 3+ years' experience handling data operations or reviews in legal technology, cyber, or eDiscovery
- Comfort working with structured and unstructured data
- Ability to communicate effectively & tactfully both verbally and in written format to all relevant technical & non-technical stakeholders including attorneys, client support staff, and internal team members
- Knowledge with breach response concepts, PII and PHI handling, and eDiscovery workflows including evolution of product offerings and changing dynamics/expectations
- Proficiency with Windows operating systems and the Office product suite
- Ability to demonstrate superior organizational skills with an acute attention to detail
- Ability to work effectively under pressure in time-sensitive situations and prioritize multiple projects with similar deadlines, with occasional extended hours
Nice to Haves
- Understanding of the electronic discovery reference model (EDRM)
- Relativity experience or similar review platforms
- Experience with OCR, data validation, and dataset normalization
- Relativity Certified Administrator certification
- Familiarity with scripting, data manipulation, or reporting tools
Benefits
- Competitive benefits
- Work schedule flexibility
- Coordinate various company activities throughout the year