Builds Engineer I

Summary

Courser is a company that accelerates the growth of IT service provider companies through dynamic partnerships and innovative solutions. They are seeking a Builds Engineer I who will be responsible for designing, configuring, and deploying IT environments for clients, while ensuring that the solutions are optimized for performance, scalability, and security.

Responsibilities

• Configure and deploy laptops, workstations, servers, network equipment, virtual machines, and cloud-based resources to meet client specifications
• Design and build custom IT environments tailored to client requirements, ensuring adherence to industry best practices
• Set up and configure systems for scalability, performance, and security, leveraging virtualization and cloud technologies where applicable
• Develop and implement automation scripts and workflows to streamline the build process, improve efficiency, and reduce manual effort
• Use configuration management tools (e.g., Immybot, Ansible, Puppet, or Terraform) to automate deployments and maintain consistency across environments
• Regularly review and optimize scripts and automation processes to ensure they align with changing technologies and client needs
• Conduct thorough testing of new builds, including performance benchmarking, security checks, and functionality tests
• Ensure that all deployments meet quality standards, and work closely with QA and support teams to identify and resolve any issues before client handover
• Document test results and communicate findings to internal teams to support continuous improvement
• Document build configurations, processes, and system architectures to ensure clarity and consistency for ongoing maintenance
• Maintain an internal knowledge base of build standards, troubleshooting steps, and best practices for use by the broader technical team
• Provide technical guidance and documentation to clients on build processes, usage instructions, and system maintenance tips
• Work closely with project managers, account managers, and client representatives to understand project requirements and client goals
• Participate in client discussions to provide insights on technical feasibility, deployment timelines, and resource needs
• Offer post-deployment support and troubleshoot issues related to newly deployed environments
• Propose and implement improvements to build processes, infrastructure design, and automation to enhance service delivery and efficiency
• Ensure that all builds comply with relevant security standards, client policies, and regulatory requirements
• Implement security best practices in system configuration, including network segmentation, firewalls, access controls, and data encryption
• Conduct regular audits of build processes to ensure they meet compliance standards and proactively address any vulnerabilities

Skills

• Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience)
• 1+ years of experience in infrastructure deployment, systems engineering, or build engineering within an MSP or IT services environment
• Proficiency with virtualization technologies (VMware, Hyper-V) and cloud platforms (AWS, Azure, Google Cloud)
• Experience with scripting languages (e.g., Python, PowerShell) and automation tools (e.g., Ansible, Puppet, Terraform)
• Solid understanding of networking fundamentals, storage, and security best practices
• Familiarity with containerization (Docker, Kubernetes) is a plus

Qualifications

Must Haves

• Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience)
• 1+ years of experience in infrastructure deployment, systems engineering, or build engineering within an MSP or IT services environment
• Proficiency with virtualization technologies (VMware, Hyper-V) and cloud platforms (AWS, Azure, Google Cloud)
• Experience with scripting languages (e.g., Python, PowerShell) and automation tools (e.g., Ansible, Puppet, Terraform)
• Solid understanding of networking fundamentals, storage, and security best practices

Nice to Haves

• Familiarity with containerization (Docker, Kubernetes) is a plus

Benefits

• Competitive benefits package, including medical, dental, vision, and life insurance
• 401k match
• Unlimited vacation time*
• Paid sick time
• 10 Holidays including your Birthday and a Floating Holiday!
• Healthy Lifestyle reimbursement
• Amazon Prime reimbursement
• 40 Hours for Volunteer Time
• Paid parental leave
• Reimbursement for ongoing education and certifications
• Learning and development programs
• *Unlimited vacation time after completing one full year of employment. For the first year of employment, full-time team members are provided 10 vacation days.