Product Manager

Summary

Crane Worldwide Logistics is a leader in logistics, seeking a Product Manager to refine product ideas and lead feature development. The role involves collaborating with various teams to create product roadmaps, wireframes, and to drive product adoption through customer engagement.

Responsibilities

• Refine raw product ideas and user journeys into high-quality acceptance criteria for development teams, coordinating across engineering, customer success, quality assurance, and sales and marketing
• Partner with the leadership team to define and execute the feature roadmap for your product area
• Create wireframes and functional mockups for new features to communicate concepts to business and technical teams
• Market feature releases through external communication material and drive adoption
• Conduct customer interviews to gather direct feedback
• Analyze usage data to measure product utility and identify areas of focus
• Triage new feature ideas from customer engagement and from within the business
• Own a core product area end to end, leading planning efforts when other groups are involved
• Other duties as assigned

Skills

• Bachelor's degree or better (required)
• 4+ years of experience in product management, product engineering, or customer success, in an environment focused on selling a software product or suite of products
• Strong working knowledge of Jira or a similar project management tool
• Ability to work with available data tools, including SQL and BI tools
• Experience managing feature release schedules and announcements
• Familiarity with designing and managing APIs and integrations as part of a product offering
• Experience working within agile frameworks (e.g., Kanban, Scrum)
• Demonstrable experience interacting directly with customers, business stakeholders, and technical teams
• Demonstrable experience translating unrefined concepts into executable work
• Demonstrable experience with UI/UX design (wireframes, storyboards, etc.)
• Prior experience with B2B SaaS products; logistics industry experience is a plus

Qualifications

Must Haves

• Bachelor's degree or better (required)
• 4+ years of experience in product management, product engineering, or customer success, in an environment focused on selling a software product or suite of products
• Strong working knowledge of Jira or a similar project management tool
• Ability to work with available data tools, including SQL and BI tools
• Experience managing feature release schedules and announcements
• Familiarity with designing and managing APIs and integrations as part of a product offering
• Experience working within agile frameworks (e.g., Kanban, Scrum)
• Demonstrable experience interacting directly with customers, business stakeholders, and technical teams
• Demonstrable experience translating unrefined concepts into executable work
• Demonstrable experience with UI/UX design (wireframes, storyboards, etc.)

Nice to Haves

• Prior experience with B2B SaaS products; logistics industry experience is a plus

Benefits

• Quarterly Incentive Plan
• 136 hoursof Paid Time Off (17 daysper year), usable for sick time or personal use
• Excellent medical, dental, and vision benefits
• Tuition reimbursement for education related to your job
• Employee referral bonuses
• Employee recognition and rewards program
• Paid volunteer time to support a cause close to your heart
• Employee discounts
• Wellness incentives of up to $100 per year for completing challenges, plus a discount on contribution rates