AI Consultant

Summary

Creatio is an AI CRM and workflow platform that helps midsize and large organizations run customer workflows using AI agents. The AI Consultant will advise enterprise customers on AI strategies, develop adoption roadmaps, design AI agent solutions and specifications, and collaborate with cross-functional teams to ensure successful deployment and measurable business outcomes.

Responsibilities

• Collaborate with customers to develop AI adoption roadmaps and identify potential opportunities for AI use cases
• Gain a deep understanding of each customer's domain and business processes to prioritize the most impactful AI use cases, based on business impact and technical feasibility
• Translate business problems and opportunities into solution concepts, requirements, and implementation proposals, with success metrics and guardrails
• Design AI agent solutions and redesign workflows around them — removing repetitive work, unlocking new possibilities
• Define how AI agents integrate with enterprise systems — CRM, ERP, SaaS applications, APIs, MCPs, workflows
• Prepare agent specifications and solution documentation that enable delivery teams to implement successfully
• Collaborate with Sales, Customer Success, Product, and Delivery teams across pre-sales, implementation, and adoption
• Support customer presentations and executive discussions around AI strategy
• Stay up to date with emerging AI technologies, agentic AI trends, and industry best practices

Skills

• Strong skills in business analysis, process design, value mapping, and discovery
• Familiarity with modern LLMs, AI agent architecture, and business process automation; comfort with APIs and integrations
• Experience in Solution Consulting, AI Consulting, Solution Implementation, Business Consulting, or a similar customer-facing role
• Hands-on experience designing or launching AI-powered solutions or AI agents
• Experience translating business requirements into solution designs
• Experience working with enterprise customers and multiple stakeholders
• Excellent executive communication and presentation skills
• Strong analytical and systems thinking
• Excellent spoken and written English

Qualifications

Must Haves

• Strong skills in business analysis, process design, value mapping, and discovery
• Familiarity with modern LLMs, AI agent architecture, and business process automation; comfort with APIs and integrations
• Experience in Solution Consulting, AI Consulting, Solution Implementation, Business Consulting, or a similar customer-facing role
• Hands-on experience designing or launching AI-powered solutions or AI agents
• Experience translating business requirements into solution designs
• Experience working with enterprise customers and multiple stakeholders
• Excellent executive communication and presentation skills
• Strong analytical and systems thinking
• Excellent spoken and written English

Benefits

• Clear career paths
• Mentorship opportunities
• Access to continuous learning
• Flexible work arrangements
• Initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally
• A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one
• A company culture that embraces new ideas, modern technologies, and bold thinking
• Competitive compensation and benefits designed to support you and your family, with the exact package varying depending on your country of residence and employment type