crystol ai logo
crystol ai
Posted 53 days agoVerified live 1d ago

AI/ML Engineer

Brief overview

Remote
3+ yrsMinimum
Large Language Models (LLMs)Prompt EngineeringRetrieval-Augmented Generation (RAG)AI Agent OrchestrationPythonTypeScriptModel EvaluationModel Fine-TuningConversational AIMultimodal Models

Job description

Summary

crystol ai is an AI company developing an AI reasoning layer for support automation. The AI/ML Engineer will design agent workflows, evaluate and improve large language model performance, build model-quality evaluation systems, and research new reasoning patterns.

Responsibilities

  • Design and iterate on our multi-step AI agent workflows
  • Evaluate LLM performance on real support conversations and tune prompts/pipelines
  • Build evaluation harnesses and regression suites to track model quality over time
  • Research and prototype new agent reasoning patterns

Skills

  • • 3+ years hands-on experience with large language models in production
  • • Deep understanding of prompt engineering, RAG, and tool-use patterns
  • • Strong Python and TypeScript skills
  • • Experience evaluating and fine-tuning model outputs
  • • Familiarity with Convex Agent or similar orchestration frameworks
  • • Prior work on customer support or conversational AI
  • • Experience with multi-modal models

Qualifications

Must Haves

  • • 3+ years hands-on experience with large language models in production
  • • Deep understanding of prompt engineering, RAG, and tool-use patterns
  • • Strong Python and TypeScript skills
  • • Experience evaluating and fine-tuning model outputs

Nice to Haves

  • • Familiarity with Convex Agent or similar orchestration frameworks
  • • Prior work on customer support or conversational AI
  • • Experience with multi-modal models

Benefits

  • Remote work arrangement for roles in the US/EU

More jobs like this