Modern Workplace Engineer

Summary

Curium Pharma is the world’s largest nuclear medicine company, developing, manufacturing, and distributing radiopharmaceutical products worldwide. The Modern Workplace Engineer maintains and develops end-user systems, primarily Microsoft products and Microsoft 365, while troubleshooting services, administering the O365 environment, supporting cloud and on-premise deployments, and leading related projects.

Responsibilities

• Maintaining the Microsoft 365 environment, but not limited to
• Provide troubleshooting and perform root cause analysis to quickly recover from service interruptions and to prevent reoccurrence
• Fulfill License request according the approval process
• Perform system health monitoring and maintain a good understanding of upcoming changes to the platforms to assist with user change management
• Conduct routine monitoring and analysis to include Audit Log Reports evaluation, system and storage utilization reports, site and system usage, growth reports, and manage site collection quota settings
• Operate teleconference systems, device management, mail systems, shared directories in the cloud
• Participate in the validation of on-premise product deployment as well as cloud products
• Active member of the O365 tenant administration
• To act as technical lead for the project from start Intake preparation until successful closure of the projects in all required aspects
• Coordinate upgrades and patching within where applicable
• Propose improvements to the end user systems

Skills

• Ability to interact and communicate at all levels of within an organization
• Ability to travel
• A Bachelor's Degree in a related field and at least 3 years of related IT experience
• Experienced in opening cases with Microsoft
• Having Microsoft certifications from Office 365 area and maintain them on periodical basis
• Be a self-motivated professional able to multitask with good teamwork and communication skills and be available on occasion for off hours emergency support for critical applications
• Experience administering O365 and Active directory
• General knowledge of networking – IP, DNS, SMTP
• Experience with SCCM/Intune is a benefit

Qualifications

Must Haves

• Ability to interact and communicate at all levels of within an organization
• Ability to travel
• A Bachelor's Degree in a related field and at least 3 years of related IT experience
• Experienced in opening cases with Microsoft
• Having Microsoft certifications from Office 365 area and maintain them on periodical basis
• Be a self-motivated professional able to multitask with good teamwork and communication skills and be available on occasion for off hours emergency support for critical applications
• Experience administering O365 and Active directory
• General knowledge of networking – IP, DNS, SMTP

Nice to Haves

• Experience with SCCM/Intune is a benefit