Cloud Administrator

Summary

DataBank is a business process solutions provider seeking a Cloud Administrator to operate and maintain its cloud environments and customer solutions. The role focuses on AWS administration, monitoring, security and access management, incident response, backup and recovery, cost optimization, documentation, and operational support.

Responsibilities

• Administer and monitor AWS environments — EC2, VPC, S3, IAM, and related services — for availability and performance
• Provision and configure cloud resources to established patterns, using Infrastructure as Code where available
• Apply patching, updates, and routine maintenance on a defined schedule with proper change control
• Respond to alerts and incidents, troubleshoot networking and system issues, and drive them to resolution
• Administer backup, recovery, and retention configurations and verify restores
• Administer identity and access management, including roles, permissions, and periodic access reviews
• Work with the Cloud Security team so environments continue to meet our security standards and ISO certification requirements
• Follow change control, InfoSec, and audit requirements, and produce evidence when requested
• Remediate configuration and vulnerability findings within agreed timeframes
• Monitor cloud spend and identify and implement cost optimization opportunities such as rightsizing and cleanup of unused resources
• Maintain tagging and account hygiene so spend can be attributed accurately
• Report on utilization, capacity, and cost trends to the Director of Cloud
• Maintain accurate documentation of environments, configurations, and runbooks
• Provide post-deployment support for cloud solutions and assist with go-live support as needed
• Provide status updates to project managers on PM-run projects and to team leads on non-PM projects
• Cross-train teammates and share knowledge on cloud operations practices
• Stay current on cloud services and recommend operational improvements

Skills

• * AWS technical certification, such as Solutions Architect Associate or SysOps Administrator
• * 2+ years of hands-on AWS administration experience
• * Experience with AWS Console, EC2, VPC, S3, and IAM
• * Working experience with Infrastructure as Code
• * Administration of networking concepts in AWS including load balancing, TCP/IP, HTTP, and DNS, with network troubleshooting ability
• * Documentation experience covering environments, configurations, and runbooks
• * Bachelor's degree or related experience
• * Up to 10% travel is required for this position
• * AWS experience with FSx, ECS, and RDS
• * Scripting in Python or PowerShell
• * Azure administration experience
• * Experience in an IT environment with change control, InfoSec, and ISO certification adherence
• * Windows Server, Linux, Active Directory, Group Policy, and file share management
• * Configuration management tooling
• * Experience in the Enterprise Content Management (ECM) sector

Qualifications

Must Haves

• * AWS technical certification, such as Solutions Architect Associate or SysOps Administrator
• * 2+ years of hands-on AWS administration experience
• * Experience with AWS Console, EC2, VPC, S3, and IAM
• * Working experience with Infrastructure as Code
• * Administration of networking concepts in AWS including load balancing, TCP/IP, HTTP, and DNS, with network troubleshooting ability
• * Documentation experience covering environments, configurations, and runbooks
• * Bachelor's degree or related experience
• * Up to 10% travel is required for this position

Nice to Haves

• * AWS experience with FSx, ECS, and RDS
• * Scripting in Python or PowerShell
• * Azure administration experience
• * Experience in an IT environment with change control, InfoSec, and ISO certification adherence
• * Windows Server, Linux, Active Directory, Group Policy, and file share management
• * Configuration management tooling
• * Experience in the Enterprise Content Management (ECM) sector