Professional Services Consultant

Summary

Delinea secures human and machine identities through its cloud-native Identity Security Platform. The Professional Services Consultant leads customer implementations, configures and customizes identity security solutions, and collaborates with internal teams to ensure successful deployments with minimal disruption. The role also builds client relationships, produces technical deliverables, and serves as a trusted advisor to technical and executive stakeholders.

Responsibilities

• Lead customers through software implementation solutions by leveraging Delinea’s delivery methodology
• Maintain utilization targets and complete project deliverables
• Configure and customize Delinea product solutions in line with customer Privilege Identity and Privilege Access requirements
• Become the subject matter expert of the Delinea software product line
• Build and maintain client relationships and become a trusted advisor
• Collaborate with integration team members to help scope, gather appropriate requirements, design, and implement Privilege Identity and Privilege Access solutions leveraging Delinea products
• Work efficiently with internal cross functional teams
• Produce deliverables such as architectural and configuration plans, extensible scripts, and documentation from the resulting environment
• Work independently by prioritizing and aligning work with organizational goals to achieve customer success
• Be a team player for the professional services organization by collaborating and taking direction from the Solutions Architect Leads and Professional Services Managers
• Be able to interact directly with technical contacts and all levels of management including executives (CTO, CIO, CISO, etc.) on client accounts

Skills

• • Bachelor's degree in Computer Science, Electronic or Computer Engineering, or similar area of specialty or comparable field experience
• • Proven experience in a technical delivery consulting role
• • Windows Server, Active Directory Administration, and UNIX/Linux Administration experience
• • Experience with the configuration and administration of Cloud providers: AWS, GCP, Azure
• • Working knowledge of the administration of MFA providers/technology like Azure MFA, RSA/SecureID, Ping, OATH, OTPs
• • A strong understanding of software, computer, network infrastructure, security fundamentals and best practices as it pertains to Privilege Access Management (PAM)
• • Great organizational or technical project management skills
• • Self-starter mindset with an ongoing desire to stay current with software market and latest technologies
• • The ability to thrive in a team-oriented environment
• • Administrative experience with Delinea products, such as Secret Server or Privilege Manager; Server Suite or Privilege Access Service is a plus
• • Experience with the administration of PAM tools like CyberArk, Beyond Trust, HashiCorp, Okta is a plus
• • Windows Workstation endpoint management and administration experience is a plus
• • Scripting skills and working knowledge of PowerShell is a plus
• • MS SQL or PostgreSQL experience is a plus
• • RabbitMQ experience is a plus

Qualifications

Must Haves

• • Bachelor's degree in Computer Science, Electronic or Computer Engineering, or similar area of specialty or comparable field experience
• • Proven experience in a technical delivery consulting role
• • Windows Server, Active Directory Administration, and UNIX/Linux Administration experience
• • Experience with the configuration and administration of Cloud providers: AWS, GCP, Azure
• • Working knowledge of the administration of MFA providers/technology like Azure MFA, RSA/SecureID, Ping, OATH, OTPs
• • A strong understanding of software, computer, network infrastructure, security fundamentals and best practices as it pertains to Privilege Access Management (PAM)
• • Great organizational or technical project management skills
• • Self-starter mindset with an ongoing desire to stay current with software market and latest technologies
• • The ability to thrive in a team-oriented environment

Nice to Haves

• • Administrative experience with Delinea products, such as Secret Server or Privilege Manager; Server Suite or Privilege Access Service is a plus
• • Experience with the administration of PAM tools like CyberArk, Beyond Trust, HashiCorp, Okta is a plus
• • Windows Workstation endpoint management and administration experience is a plus
• • Scripting skills and working knowledge of PowerShell is a plus
• • MS SQL or PostgreSQL experience is a plus
• • RabbitMQ experience is a plus

Benefits

• Remote work arrangement
• Occasional travel to conferences and headquarters
• Meaningful bonus program
• Healthcare insurance
• Pension/retirement matching
• Comprehensive life insurance
• Employee assistance program
• Time off plans
• Paid company holidays
• Great career progression