Analyst, Data Reconciliation & Root Cause

Summary

Stericycle, now part of WM, provides environmental solutions and is seeking an Analyst, Data Reconciliation & Root Cause to support enterprise data management. The role manages complex customer hierarchy and pricing reconciliation projects, analyzes data from multiple systems, resolves data issues, executes pre-billing corrections, and identifies root causes to improve data stability and customer experience.

Responsibilities

• Responsible for very complex Customer Hierarchy projects that gather and integrate large volumes of data against multiple sources, performs in depth analysis, interprets results and develops actionable insights and recommendations for correct Customer Hierarchy structure
• Maintains, analyzes, and resolves data initiative issues and executes revisions needed to best meet internal and customer requirements while adhering to published data standards
• Receives, organizes and executes data projects. This includes pulling and comparing reports from CRM and other systems, interpreting that data on behalf of other partners, identifying and raising technical/system issues and communicating results and progress back to various partners
• Supports & executes pre-billing data correction requests executing those transactions accurately & within targeted SLA's
• Manages large pricing reconciliation projects using a combination of system extracts & business knowledge to accurately align system to contract executed values
• Support key data controls to proactively identify & remedy inaccurate data points in system and avoid customer & organizational impact
• Works with business leaders to identify opportunities for improvement through data project root cause analysis enabling project creation to remove contributing defects affecting data stability

Skills

• Bachelor's Degree with an emphasis in business or communication or the equivalent in related work experience
• 4 years data analysis experience

Qualifications

Must Haves

• Bachelor's Degree with an emphasis in business or communication or the equivalent in related work experience
• 4 years data analysis experience

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Short-term disability coverage
• Stock purchase plan
• Company matching on a 401(k)
• Paid vacation
• Paid holidays
• Paid personal days
• Remote position