CloudOps Engineer

Summary

Tyler Technologies develops ERP solutions for local governments and school districts through its Connected Communities platform. The CloudOps Engineer will design, build, and maintain highly available, scalable, and secure cloud infrastructure while advancing DevOps practices, automation, CI/CD, and ERP hosting capabilities.

Responsibilities

• Lead DevOps Best Practices - Act as a thought leader, advocating for and implementing best practices and design patterns across all supported products and teams
• Implement CI/CD Pipelines - Collaborate with various product teams to design, develop, and optimize comprehensive Continuous Integration/Continuous Deployment (CI/CD) pipelines
• Enhance ERP Hosting Platform - Help build the next generation of our ERP hosting platform by leveraging Infrastructure as Code (IaC), Configuration Management, and Event-Driven Infrastructure to ensure secure, scalable, and resilient deployments
• Develop Automation Tools - Create tools to streamline service deployment and improve monitoring in a large-scale distributed environment
• Drive DevOps Transformation - Work with teams to architect and implement innovative software solutions that support DevOps and Agile transformation initiatives
• Provide On-Call Support - Participate in periodic on-call duties to maintain system stability and reliability
• Collaborate Across Teams - Work closely with internal and external teams to develop and implement efficient solutions
• Foster a Learning Culture - Continuously expand your expertise and actively share knowledge with colleagues to support professional growth
• Offer Constructive Feedback - Provide respectful and actionable feedback to leadership to improve DevOps strategies and objectives
• Stay Informed - Maintain a strong understanding of DevOps principles and advocate for the adoption of best practices by application teams

Skills

• At least **1 year of experience** in a cloud-focused DevOps, CloudOps, or software engineering role, preferably in **AWS**
• At least **1 year working in a CI/CD environment**, implementing and maintaining automation pipelines
• At least **1 year of experience** managing Linux-based systems
• At least **1 year of experience** designing or maintaining highly available and secure cloud systems
• At least **1 year of experience** migrating and managing workloads in AWS
• At least **1 year of experience** developing in an **Object-Oriented language
• At least **1 year of experience** scripting with **Bash or Python**
• Experience with at least one **IaC toolset** such as **Terraform**, CloudFormation, or AWS CDK
• Hands-on experience with at least one **CI/CD platform** such as **Harness, Jenkins, or GitHub Actions**
• Experience with at least one **real-time monitoring tool** such as **Datadog**
• Strong understanding of **microservice-based system design**
• Able to analyze and resolve complex technical challenges with guidance
• Strong verbal and written communication skills to work effectively with teams
• Capable of working independently while also contributing to a team
• Passion for defining and implementing industry best practices
• Willingness to explore new technologies and teach others what you learn
• Familiarity with core AWS services such as **EC2, VPC, ELB, RDS, Route 53, CloudWatch, S3, etc.**
• Experience with **PostgreSQL and MSSQL Server** is a plus
• **AWS Certification**

Qualifications

Must Haves

• At least **1 year of experience** in a cloud-focused DevOps, CloudOps, or software engineering role, preferably in **AWS**
• At least **1 year working in a CI/CD environment**, implementing and maintaining automation pipelines
• At least **1 year of experience** managing Linux-based systems
• At least **1 year of experience** designing or maintaining highly available and secure cloud systems
• At least **1 year of experience** migrating and managing workloads in AWS
• At least **1 year of experience** developing in an **Object-Oriented language
• At least **1 year of experience** scripting with **Bash or Python**
• Experience with at least one **IaC toolset** such as **Terraform**, CloudFormation, or AWS CDK
• Hands-on experience with at least one **CI/CD platform** such as **Harness, Jenkins, or GitHub Actions**
• Experience with at least one **real-time monitoring tool** such as **Datadog**
• Strong understanding of **microservice-based system design**
• Able to analyze and resolve complex technical challenges with guidance
• Strong verbal and written communication skills to work effectively with teams
• Capable of working independently while also contributing to a team
• Passion for defining and implementing industry best practices
• Willingness to explore new technologies and teach others what you learn

Nice to Haves

• Familiarity with core AWS services such as **EC2, VPC, ELB, RDS, Route 53, CloudWatch, S3, etc.**
• Experience with **PostgreSQL and MSSQL Server** is a plus
• **AWS Certification**