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Diverse Lynx
Posted 2 days agoVerified live 15h ago

ServiceNow - CMDB and ITOM Developer

Brief overview

Remote
UndergradOr in progress
$105k–$106k/yrStated range
3+ yrsMinimum
1 H-1B approvalsDept. of Labor
ServiceNow DevelopmentConfiguration Management Database (CMDB)ServiceNow DiscoveryService MappingITOMITSMJavaScriptFlow DesignerIntegration HubREST/SOAP APIsMID Server ConfigurationCSDM

About the company

Diverse Lynx logo
Diverse Lynxdiverselynx.com

Diverse Lynx is a WBENC- and NMSDC-certified partner, helping organizations turn diversity goals into measurable impact through staffing and contingent workforce solutions.

Visa sponsorship history

1 year sponsoring, last filed FY2025

Data powered by U.S. Department of Labor. This does not guarantee sponsorship for this specific role.
1H-1B approved
100%approval rate
H-1B Petition ApprovalsVisas USCIS actually granted: the strongest sign the company sponsors.
20251

Job description

Summary

Diverse Lynx is hiring a ServiceNow CMDB and ITOM Developer for a remote role. The position focuses on designing, developing, and maintaining CMDB solutions, configuring ServiceNow ITOM capabilities, building integrations, improving CMDB health, and aligning platform architecture with CSDM and ITIL best practices.

Responsibilities

  • Design, develop, and maintain CMDB solutions within ServiceNow
  • Configure and support Discovery, Service Mapping, and MID Servers
  • Implement Identification and Reconciliation Engine (IRE) and CMDB governance processes
  • Integrate CMDB with ITSM, ITOM, Asset Management, and cloud platforms
  • Develop Business Rules, Script Includes, Client Scripts, UI Policies, and Flow Designer solutions
  • Build REST/SOAP integrations with enterprise applications
  • Improve data quality, service visibility, and CMDB health across the organization
  • Support platform upgrades, troubleshooting, and performance Eligible to workimization
  • Collaborate with stakeholders to align CMDB architecture with CSDM and ITIL best practices

Skills

  • ServiceNow Development experience
  • Strong expertise in CMDB, Discovery, and Service Mapping
  • Hands-on experience with ITOM and ITSM modules
  • Knowledge of CSDM, IRE, and CMDB Governance
  • Proficiency in JavaScript, Flow Designer, Integration Hub, and REST/SOAP APIs
  • Experience with MID Server configuration and cloud integrations (AWS/Azure/Eligible to workP)
  • Understanding of ITIL processes and best practices
  • AIOps/Event Management
  • HAM, SAM, SecOps, or GRC exposure
  • ServiceNow certifications (CSA/CAD/CIS-ITOM

Qualifications

Must Haves

  • ServiceNow Development experience
  • Strong expertise in CMDB, Discovery, and Service Mapping
  • Hands-on experience with ITOM and ITSM modules
  • Knowledge of CSDM, IRE, and CMDB Governance
  • Proficiency in JavaScript, Flow Designer, Integration Hub, and REST/SOAP APIs
  • Experience with MID Server configuration and cloud integrations (AWS/Azure/Eligible to workP)
  • Understanding of ITIL processes and best practices

Nice to Haves

  • AIOps/Event Management
  • HAM, SAM, SecOps, or GRC exposure
  • ServiceNow certifications (CSA/CAD/CIS-ITOM

Benefits

  • Remote work arrangement