Litigation Support Analyst

Summary

DLA Piper is a collaborative and supportive law firm seeking a Litigation Support Analyst to assist attorneys with litigation matters. The role involves providing computerized support for case management, data management, and technology services under the supervision of project managers.

Responsibilities

• Assists with managing cases/projects on various levels and at various stages of the litigation process
• Creates and supports various databases throughout the duration of a case/matter including creating user accounts, granting access, creating review layouts and assisting with searches
• Provides daily metrics of document reviews; generates data productions and performs quality control before data is produced
• Processes electronically stored information (ESI) for upload into data review platform
• Assists attorney in trial preparation and set-up of electronic equipment in the courtroom; provides court assistance as required
• Assists with data import and exports and data manipulation, as needed
• Processes ESI through sophisticated technology application for data analysis, such as Clearwell
• Targets ESI collection from hard drives and backup tapes with Index Engineers. Assists with collection efforts on an as needed basis
• Provides timelines and estimates to the project manager for all data being processed
• Assists in developing/maintaining best practices for the department
• Other duties as assigned

Skills

• High School Diploma or GED
• 2 years' experience in litigation technology support to include the installation, configuration and maintenance of applications such as Relativity, Concordance, LiveNote, CaseMap and Sanction
• Demonstrated proficiency in the entire litigation support process including the use of database management searching and reporting, scanning and coding procedures, electronic discovery management, document production and trial support
• Excellent organizational skills required to manage a variety of complex projects with tight deadlines
• Ability to work with varying levels of employees, paralegals, attorneys and vendors with a focus towards customer satisfaction
• Strong analytical and problem-solving skills are required to resolve complex issues using technology
• Must be able to handle high stress situations and deal successfully with conflict
• Must be able to exercise sound independent judgment
• Effectively communicate, verbally and in writing, with clients, lawyers, business professionals, and third parties
• Produce deliverables, answer phone calls, and reply to correspondence in an efficient and responsive manner
• Provide timely, accurate, and quality work product
• Successfully meet deadlines, expectations, and perform work duties as required
• Foster positive work relationships
• Comply with all firm policies and practices
• Engage in both physical and sedentary activity, such as (a) working at a computer for extended periods of time, including on-screen reading and typing; (b) participating in digital/virtual conference calls; (c) participating in meetings as needed
• Ability to work under pressure and manage competing demands in a fast-paced environment
• Bachelors' Degree in Information Systems, Computer Science or related field

Qualifications

Must Haves

• High School Diploma or GED
• 2 years' experience in litigation technology support to include the installation, configuration and maintenance of applications such as Relativity, Concordance, LiveNote, CaseMap and Sanction
• Demonstrated proficiency in the entire litigation support process including the use of database management searching and reporting, scanning and coding procedures, electronic discovery management, document production and trial support
• Excellent organizational skills required to manage a variety of complex projects with tight deadlines
• Ability to work with varying levels of employees, paralegals, attorneys and vendors with a focus towards customer satisfaction
• Strong analytical and problem-solving skills are required to resolve complex issues using technology
• Must be able to handle high stress situations and deal successfully with conflict
• Must be able to exercise sound independent judgment
• Effectively communicate, verbally and in writing, with clients, lawyers, business professionals, and third parties
• Produce deliverables, answer phone calls, and reply to correspondence in an efficient and responsive manner
• Provide timely, accurate, and quality work product
• Successfully meet deadlines, expectations, and perform work duties as required
• Foster positive work relationships
• Comply with all firm policies and practices
• Engage in both physical and sedentary activity, such as (a) working at a computer for extended periods of time, including on-screen reading and typing; (b) participating in digital/virtual conference calls; (c) participating in meetings as needed
• Ability to work under pressure and manage competing demands in a fast-paced environment

Nice to Haves

• Bachelors' Degree in Information Systems, Computer Science or related field

Benefits

• Comprehensive package of benefits, including medical/dental/vision insurance, and 401(k)
• Non-exempt positions will be paid on an hourly basis and paid overtime in accordance with applicable laws
• Relocation benefits, if any, are provided only where a relocation is required at the firm’s direction and in accordance with applicable policy and law
• Reasonable accommodations may be made upon request to permit individuals with a disability to perform the essential functions and responsibilities of the position or to participate in the job selection process