Integrated Solutions Specialist

Summary

DNOW is seeking an Integrated Solutions Specialist to develop and implement internal and client-facing integrations. The role leads integration initiatives, coordinates cross-functional teams and subject matter experts, manages project requirements and timelines, supports training and documentation, and identifies process improvements.

Responsibilities

• Work closely with internal and external teams/resources to identify needs and expectations in order to develop and provide comprehensive solutions
• Assist with the development of project requirements, scope, project/implementation plans and their respective timelines
• Lead and manage internal and client-facing integration initiatives and their execution through cross-functional teams
• Consult and coordinate various subject matter experts, departments and clients in the development of specific business objectives and project requirements
• Work efficiently to meet required deliverables and complete tasks within established timeframe
• Act as a liaison between the business and functional/technical teams as needed
• Provide and maintain effective and well-documented project related materials
• Hold recurring project meetings (internal & external) to keep key stakeholders and team members apprised of current status
• Effectively multitask and manage concurrent projects and timelines
• Notify team members of any risks to the project plan or timeline as soon as they arise
• Create and disseminate Standard Operating Procedures (SOPs) as necessary
• Assist in the development of user training (internal and external) as needed working directly with the Centralized training team on requirements and roll out of training initiatives
• Immediately and effectively respond to urgent branch support requirements should they arise
• Work with internal teams to evaluate existing business processes and identify improvement initiatives in accordance with operational excellence
• Represent and act on behalf of DNOW in an ethical manner
• Does not commit DNOW to any financial expenditure without company approval
• Ensure compliance with personnel policies and government HSE employment practices
• Other duties as required

Skills

• * Bachelor's Degree or equivalent experience
• * Knowledge of company deliverables and offerings
• * Strong strategic and tactical problem-solving skills with a solutions-driven approach
• * Display of leadership capabilities
• * Ability to establish confidence internally and within client's organization and deliver against communicated expectations
• * Excellent verbal and written communication skills within all levels of an organization (internal and external) and the ability to work closely with various organizational levels
• * Ability to deliver results, prioritize tasks and adjust to changing priorities
• * Proficient in Microsoft Excel, Project, Visio, Smartsheet, and Outlook
• * Prior SAP experience (preferred) or an understanding of ERP systems (and related technologies)
• * Project management experience (preferred)
• * Prior exposure to EDI interfaces and resultant benefits (preferred)
• * Strong organizational skills
• * Ability to perform within a continuous improvement culture
• * Strong ethical compliance standards
• * Ability to travel (at least 25%)
• * Prior SAP experience (preferred)
• * Project management experience (preferred)
• * Prior exposure to EDI interfaces and resultant benefits (preferred)

Qualifications

Must Haves

• * Bachelor's Degree or equivalent experience
• * Knowledge of company deliverables and offerings
• * Strong strategic and tactical problem-solving skills with a solutions-driven approach
• * Display of leadership capabilities
• * Ability to establish confidence internally and within client's organization and deliver against communicated expectations
• * Excellent verbal and written communication skills within all levels of an organization (internal and external) and the ability to work closely with various organizational levels
• * Ability to deliver results, prioritize tasks and adjust to changing priorities
• * Proficient in Microsoft Excel, Project, Visio, Smartsheet, and Outlook
• * Prior SAP experience (preferred) or an understanding of ERP systems (and related technologies)
• * Project management experience (preferred)
• * Prior exposure to EDI interfaces and resultant benefits (preferred)
• * Strong organizational skills
• * Ability to perform within a continuous improvement culture
• * Strong ethical compliance standards
• * Ability to travel (at least 25%)

Nice to Haves

• * Prior SAP experience (preferred)
• * Project management experience (preferred)
• * Prior exposure to EDI interfaces and resultant benefits (preferred)

Benefits

• Bonus
• 401(k)/ Retirement savings
• Comprehensive Benefits (medical, dental, vision, life and disability coverage)
• Career growth opportunities
• Friendly work environment
• Paid vacation/holidays
• Remote work considered for candidates outside Houston