Microsoft Dynamics Three Sixty Five Developer Junior Level

Summary

Doyle Security Services, Inc. (DSS) is seeking a motivated Microsoft Dynamics 365 Developer to support enterprise Customer Service solutions for the Department of Veterans Affairs. The role involves designing, developing, and enhancing Microsoft Dynamics 365 applications while collaborating with various stakeholders to deliver high-quality CRM solutions that improve services for Veterans.

Responsibilities

• Design, develop, and customize Microsoft Dynamics 365 Customer Service solutions
• Develop plugins, workflows, business rules, forms, entities, and process automation
• Configure Dynamics 365 modules to meet evolving business requirements
• Develop integrations between Microsoft Dynamics 365 and enterprise systems using APIs, web services, Azure Logic Apps, and Power Automate
• Support Microsoft Dataverse and Power Platform integrations
• Collaborate with business analysts and stakeholders to translate business requirements into scalable technical solutions
• Participate in unit testing, user acceptance testing (UAT), and production deployments
• Troubleshoot application issues and implement performance improvements
• Create and maintain technical documentation
• Follow Microsoft development best practices
• Support continuous improvement initiatives across Dynamics 365 solutions

Skills

• Bachelor's degree in Computer Science, Information Systems, Engineering, or related discipline (or equivalent professional experience)
• Minimum two (2) years of hands-on Microsoft Dynamics 365 Customer Service development experience
• Five (5) to seven (7) years of overall IT experience
• Experience developing customizations, plugins, workflows, and integrations within Microsoft Dynamics 365
• Experience With Several Of The Following: Microsoft Dynamics 365 Customer Service, C#, .NET, JavaScript, Microsoft Dataverse, Power Apps, Power Automate, REST APIs, Web Services, Azure Logic Apps, Microsoft Azure, CRM Configuration, Solution Deployment
• Federal Experience
• Department of Veterans Affairs
• Federal Government CRM implementations
• Government digital modernization initiatives
• Azure Functions
• Azure Logic Apps
• Power Platform Certifications
• Microsoft Dynamics 365 Certifications
• Data migration
• ETL processes
• Azure DevOps
• Agile / Scrum
• DevOps practices supporting Dynamics 365
• Supporting CRM solutions within regulated environments

Qualifications

Must Haves

• Bachelor's degree in Computer Science, Information Systems, Engineering, or related discipline (or equivalent professional experience)
• Minimum two (2) years of hands-on Microsoft Dynamics 365 Customer Service development experience
• Five (5) to seven (7) years of overall IT experience
• Experience developing customizations, plugins, workflows, and integrations within Microsoft Dynamics 365
• Experience With Several Of The Following: Microsoft Dynamics 365 Customer Service, C#, .NET, JavaScript, Microsoft Dataverse, Power Apps, Power Automate, REST APIs, Web Services, Azure Logic Apps, Microsoft Azure, CRM Configuration, Solution Deployment

Nice to Haves

• Federal Experience
• Department of Veterans Affairs
• Federal Government CRM implementations
• Government digital modernization initiatives
• Azure Functions
• Azure Logic Apps
• Power Platform Certifications
• Microsoft Dynamics 365 Certifications
• Data migration
• ETL processes
• Azure DevOps
• Agile / Scrum
• DevOps practices supporting Dynamics 365
• Supporting CRM solutions within regulated environments

Benefits

• Paid vacation, sick leave, and holidays
• Medical, dental, and vision insurance
• Life insurance
• Short- and long-term disability insurance
• 401(k) retirement plan with company match and immediate vesting
• Military leave
• Professional training and development
• Tuition reimbursement
• Employee wellness program
• And more