Financial Operations Intern

Summary

Dutchie is a technology platform supporting dispensary operations and consumer access to cannabis. The Financial Operations Intern will support billing, cash application, collections, partner payments, reconciliations, reporting, audits, customer payment inquiries, and accounts receivable process improvements.

Responsibilities

• Support collections efforts by engaging with customers to resolve payment issues professionally and efficiently
• Apply customer payments to appropriate accounts and ensure accurate record-keeping
• Prepare regular reports on payment status, cash reconciliations, and key metrics as appropriate
• Support month-end close activities by reconciling Accounts Receivable and contributing to financial reporting
• Work closely with cross-functional teams, including Collections, Sales, Customer Success, Implementation, and Business Systems, to address customer payment inquiries
• Assist with internal and external audits by providing requested documentation and supporting audit inquiries
• Assist in the development and implementation of new processes and procedures to enhance the efficiency of accounts receivable
• Identify and recommend opportunities for process improvements in the order-to-cash cycle
• Investigate and respond to payment questions and requests
• Monitor and respond to Zendesk tickets related to billing and payments

Skills

• Currently pursuing or recently completed a degree in Accounting, Finance, or a related field
• Strong attention to detail and a proactive approach to problem-solving
• Excellent written and verbal communication skills
• Ability to manage time effectively and meet deadlines in a fast-paced environment
• A collaborative mindset and eagerness to learn financial operations fundamentals
• Experience with or exposure to AI-powered tools (e.g., through coursework or hands-on use), with an interest in leveraging AI to improve efficiency in financial operations
• Proficiency in Microsoft Excel; familiarity with financial or billing software (e.g., Salesforce, Sage Intacct, Zuora, Zendesk) is a plus

Qualifications

Must Haves

• Currently pursuing or recently completed a degree in Accounting, Finance, or a related field
• Strong attention to detail and a proactive approach to problem-solving
• Excellent written and verbal communication skills
• Ability to manage time effectively and meet deadlines in a fast-paced environment
• A collaborative mindset and eagerness to learn financial operations fundamentals
• Experience with or exposure to AI-powered tools (e.g., through coursework or hands-on use), with an interest in leveraging AI to improve efficiency in financial operations

Nice to Haves

• Proficiency in Microsoft Excel; familiarity with financial or billing software (e.g., Salesforce, Sage Intacct, Zuora, Zendesk) is a plus

Benefits

• Interns will receive company-provided technology needed to perform their work.