Summary
e4health provides healthcare technology, clinical, financial, and health information solutions for hospitals and health systems. The Epic Certified Clinical/Orders Analyst provides advanced customer support, configures and maintains Epic applications, resolves complex system issues, and supports requirements, testing, documentation, and client prioritization.
Responsibilities
- Work with and across teams of analysts to provide advanced level support for their customers
- Perform advanced system configuration changes and maintenance to support the life cycle of the application
- Design enhancements and changes for complex systems
- Performs operational support, maintenance and system configuration as defined in departmental operating procedures
- Identifies, analyzes and resolves data and system issues of advanced complexity
- Gathers requirements, develops specifications, prepares and reviews documentation
- Develops, validates, and executes comprehensive test plans Not sure of this is part of the need
- Communicates effectively, negotiates changes, and assists in prioritization of tasks with client
- May be considered the Subject Matter Expert in their area of application or domain
- Educates and coaches other team members
- Understands and complies with all enterprise and IS departmental information security policies, procedures and standards
Skills
- * Experience as a Certified Clinical/Orders analyst/builder
- * Bachelors in Computer Science, Information Systems, Business, or other Health Care related field
- * Relevant experience of 2-5 years within a healthcare environment
- * Relevant Information Systems analyst experience of 3-5 years
- * Integrity, passion, and ethics are required
- * Demonstrates strong collaboration skills
- * Has strong analytic and problem-solving abilities and techniques
- * Exhibit consistent initiative with strong drive for results and success
- * Demonstrate commitment to a team environment
- * Well-developed written, verbal, and presentation communication skills including deep listening and attention to detail
- * Ability to self-motivate and self-direct
- * Possess strong time management and organizational skills
- * Commitment and adherence to company Core Values
- * High level of integrity & ethical judgement
- * Communication
- * Consistency and Reliability
- * Meeting Standards
- Sitting, talking, hearing and near vision are required over 90% of the time. Feeling is required over 90% of the time and reaching is required about 50% of the time
- The ability to travel to field sites ***may be*** required up to 15% of the time
Qualifications
Must Haves
- * Experience as a Certified Clinical/Orders analyst/builder
- * Bachelors in Computer Science, Information Systems, Business, or other Health Care related field
- * Relevant experience of 2-5 years within a healthcare environment
- * Relevant Information Systems analyst experience of 3-5 years
- * Integrity, passion, and ethics are required
- * Demonstrates strong collaboration skills
- * Has strong analytic and problem-solving abilities and techniques
- * Exhibit consistent initiative with strong drive for results and success
- * Demonstrate commitment to a team environment
- * Well-developed written, verbal, and presentation communication skills including deep listening and attention to detail
- * Ability to self-motivate and self-direct
- * Possess strong time management and organizational skills
- * Commitment and adherence to company Core Values
- * High level of integrity & ethical judgement
- * Communication
- * Consistency and Reliability
- * Meeting Standards
- Sitting, talking, hearing and near vision are required over 90% of the time. Feeling is required over 90% of the time and reaching is required about 50% of the time
Nice to Haves
- The ability to travel to field sites ***may be*** required up to 15% of the time
Benefits
- 401(k) with company match
- Full-time employees will be eligible to contribute to a 401(k)-retirement account after successfully completing 90 days of employment.
- Part-time employees will be eligible to contribute to a 401(k)-retirement account after completing 250 hours of worktime.
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Short-term disability insurance
- Long-term disability insurance
- PTO policy