Customer Development Specialist - WA, OR, AK

Summary

Elanco is a global animal health company dedicated to developing products and services that prevent and treat disease in farm animals and pets. The Customer Development Specialist will drive sales of Elanco pet health products within an assigned geography by managing veterinary practice relationships, executing sales strategies, engaging customers through digital channels, and achieving territory performance objectives.

Responsibilities

• Develop and manage long-term relationships with key veterinary practices to uncover needs and generate recommendations to achieve sales targets
• Partner with assigned sales districts to create business plans, nurture leads, and execute strategies in targeted accounts for optimal sales growth
• Leverage a multi-channel approach to remotely engage specific customers with customized content and offers via Veeva CRM
• Maintain in-depth technical knowledge of Elanco’s product portfolio to effectively lead new product launches and brand initiatives
• Execute all sales objectives and key sales metrics to ensure territory success and customer satisfaction

Skills

• * Education: Associate degree or High School Diploma / GED with equivalent level of experience
• * Experience: Previous experience in inside sales or the animal health industry
• * Top Skills: Customer Value Selling (CVS) aptitude and proficiency in digital tools including CRM (Salesforce/Veeva) and MS Teams
• Travel: 5-10%
• Location: Remote – US – Must live in Washington, Oregon, or Alaska to be eligible
• * Undergraduate degree (BS/BA) or Registered Veterinary Technician (RVT) certification
• * Strong communication, interpersonal, and presentation skills
• * Ability to identify and solve customer issues strategically through Elanco organizational capabilities
• * In-depth knowledge of the Companion Animal market, customers, and products
• * Proven track record of delivering creative customer solutions

Qualifications

Must Haves

• * Education: Associate degree or High School Diploma / GED with equivalent level of experience
• * Experience: Previous experience in inside sales or the animal health industry
• * Top Skills: Customer Value Selling (CVS) aptitude and proficiency in digital tools including CRM (Salesforce/Veeva) and MS Teams
• Travel: 5-10%
• Location: Remote – US – Must live in Washington, Oregon, or Alaska to be eligible

Nice to Haves

• * Undergraduate degree (BS/BA) or Registered Veterinary Technician (RVT) certification
• * Strong communication, interpersonal, and presentation skills
• * Ability to identify and solve customer issues strategically through Elanco organizational capabilities
• * In-depth knowledge of the Companion Animal market, customers, and products
• * Proven track record of delivering creative customer solutions

Benefits

• Multiple relocation packages
• Two weeklong shutdowns (mid-summer and year-end) in the US (in addition to PTO)
• 8-week parental leave
• 9 Employee Resource Groups
• Annual bonus offering
• Flexible work arrangements
• Up to 6% 401K matching
• Company-matching 401(k)
• Vacation benefits
• Eligibility for medical, dental, vision, and prescription drug benefits
• Flexible benefits, including healthcare and/or dependent day care flexible spending accounts
• Life insurance and death benefits
• Certain time off and leave of absence benefits
• Well-being benefits, including an employee assistance program, fitness benefits, and employee clubs and activities