Summary
Erlanger is seeking a Workday Systems Functional Analyst to serve as an enterprise resource planning subject matter expert supporting business units across the health system. The role focuses on Workday configuration, optimization, data integrity, reporting, integrations, testing, documentation, training, and ongoing user support.
Responsibilities
- Configure business processes, security, dashboards, reports, calculated fields, and EIBs
- Document workflows and create user friendly procedures
- Provide training, guidance, and support to end users
- Perform data analysis to support decision making
- Manage change communications, test system changes, and maintain documentation
- Collaborate with teams and vendors; communicate system updates
- Support business continuity and validate system integrity after downtimes
- Troubleshoot complex Workday issues; perform root cause analysis
- Maintain data integrity through audits and governance practices
- Mentor junior analysts
- Prioritize requests based on operational and regulatory needs
- Track, escalate, and coordinate issue resolution with IT and vendors
- Meet on call expectations and SLAs
- Provide team support and mentorship
- Maintain certifications and apply new knowledge
- Ensure accurate, timely communication and reduce duplicative work
- Identify system efficiencies and improvement opportunities
- Stay current on industry and regulatory changes impacting systems
- Support Workday integrations (Studio, RaaS, etc.)
- Ensure accurate role-based security and compliance with audit requirements
- Perform functional testing and assist with cross team collaboration
- Complete project tasks on schedule
- Support Workday releases, upgrades, and enhancements
- Assist with needs assessment, solution evaluation, demos, and testing
- Maintain required project and testing documentation
- Performs other duties as assigned
Skills
- Bachelor's Degree or equivalent extensive work experience in managing Enterprise resource Management systems (Workday)
- 3 years' Workday, with proven expertise in planning, configuring, deploying Workday HCM with a thorough understanding of database construction and system integrations
- Complete education and pass certification in primary Workday application module(s) within 120 days of completed education and maintaining certification(s) as required
- Strong analytical and problem-solving skills, with expertise in data analysis and reporting tools
- Excellent project management and communication skills, with the ability to translate technical concepts for diverse audiences and foster cross functional collaboration
- Bachelor's degree in business or systems analysis or similar degree with emphasis on data/information analysis (Workday)
- 3-5+ years' Workday Configuration
- Healthcare experience
Qualifications
Must Haves
- Bachelor's Degree or equivalent extensive work experience in managing Enterprise resource Management systems (Workday)
- 3 years' Workday, with proven expertise in planning, configuring, deploying Workday HCM with a thorough understanding of database construction and system integrations
- Complete education and pass certification in primary Workday application module(s) within 120 days of completed education and maintaining certification(s) as required
- Strong analytical and problem-solving skills, with expertise in data analysis and reporting tools
- Excellent project management and communication skills, with the ability to translate technical concepts for diverse audiences and foster cross functional collaboration
Nice to Haves
- Bachelor's degree in business or systems analysis or similar degree with emphasis on data/information analysis (Workday)
- 3-5+ years' Workday Configuration
- Healthcare experience