QA Automation Analyst

Summary

Esprow is a highly innovative and fast-growing technology company serving some of the world’s leading financial institutions. They are seeking a motivated QA Automation Analyst to focus on QA automation, software testing, and ensuring product quality while providing product support and assisting clients during onboarding and production usage.

Responsibilities

• Develop and maintain automated UI and API tests using Playwright and TypeScript to improve test coverage and release quality
• Contribute to continuous improvement of test automation and QA processes, including integration with CI/CD where applicable
• Contribute to QA activities for Esprow products, including testing of new features and collaboration with Project Managers and Development teams to resolve issues prior to client release
• Create detailed, comprehensive, and well-structured test plans and test cases. If necessary, communicate with internal teams or clients to identify system requirements and expected system behaviour
• Analyse test results to ensure quality of the software and recommend preventive and corrective actions
• Stay up to date with testing tools and QA best practices to support continuous improvement of QA processes
• Act on client support requests (via email and, rarely, web meetings), follow up with the Project Manager and Development Team, and communicate with clients until issues are fully resolved
• Investigate technical support requests raised by users, typically related to messaging APIs, protocols, TCP connectivity, Java VM and Windows environment configurations, XML dictionary files, and other technical aspects of the application
• Manage onboarding of new clients by setting up product distribution areas and supporting clients via email during product deployment phases
• Participate in client demonstrations
• Support customer adoption of Esprow products by assisting clients with the migration and restructuring of their existing specifications, preparation of client-specific test scenarios in the software, and related adoption activities
• Provide customer feedback to internal departments and management
• Issue and manage product licenses for users

Skills

• 3+ years of experience in QA automation and software testing of web applications and APIs, including hands-on experience with Playwright and TypeScript
• Experience designing, developing, and maintaining automated test suites
• Experience with API testing (REST APIs, Postman, Swagger/OpenAPI or similar tools) and Git
• Customer support experience
• Upper-intermediate or higher level of English (written and verbal), including professional email communication
• Ability to clearly explain complex technical procedures in a structured and understandable manner
• Practical experience using AI tools and AI coding assistants, such as ChatGPT, Codex, GitHub Copilot, or similar, to improve QA productivity, including product analysis, test plan and test case generation, Playwright automation, debugging, documentation, and workflow automation
• Strong communication skills for working with technical teams and client-side technical stakeholders
• Experience in creating and maintaining test plans and executing tests prior to product releases
• Solid understanding of the Software Development Life Cycle (SDLC) and QA methodologies
• Familiarity with QA processes, including test case design and execution
• Basic understanding of web and desktop application architecture
• Exceptional attention to detail and professionalism in written and verbal communication
• Knowledge of the FIX protocol and experience with FIX testing tools
• Experience integrating automated tests into CI/CD pipelines (GitHub Actions, Azure DevOps, GitLab CI, Jenkins, or similar)
• Familiarity with messaging protocol concepts such as request/reply, subscriptions, dictionaries, message structure, transports (at least TCP), and so on
• Bachelor's degree in Computer Science, Information Technology, Engineering, or similar technical field

Qualifications

Must Haves

• 3+ years of experience in QA automation and software testing of web applications and APIs, including hands-on experience with Playwright and TypeScript
• Experience designing, developing, and maintaining automated test suites
• Experience with API testing (REST APIs, Postman, Swagger/OpenAPI or similar tools) and Git
• Customer support experience
• Upper-intermediate or higher level of English (written and verbal), including professional email communication
• Ability to clearly explain complex technical procedures in a structured and understandable manner
• Practical experience using AI tools and AI coding assistants, such as ChatGPT, Codex, GitHub Copilot, or similar, to improve QA productivity, including product analysis, test plan and test case generation, Playwright automation, debugging, documentation, and workflow automation
• Strong communication skills for working with technical teams and client-side technical stakeholders
• Experience in creating and maintaining test plans and executing tests prior to product releases
• Solid understanding of the Software Development Life Cycle (SDLC) and QA methodologies
• Familiarity with QA processes, including test case design and execution
• Basic understanding of web and desktop application architecture
• Exceptional attention to detail and professionalism in written and verbal communication

Nice to Haves

• Knowledge of the FIX protocol and experience with FIX testing tools
• Experience integrating automated tests into CI/CD pipelines (GitHub Actions, Azure DevOps, GitLab CI, Jenkins, or similar)
• Familiarity with messaging protocol concepts such as request/reply, subscriptions, dictionaries, message structure, transports (at least TCP), and so on
• Bachelor's degree in Computer Science, Information Technology, Engineering, or similar technical field

Benefits

• Full time position.
• Competitive package.
• Career path in a technology company with many talented people.
• Opportunity to take more responsibility and gain professional experience in financial markets.
• International and collaborative working environment.