GIS Solution Engineer - Public Safety

Summary

Esri is seeking a GIS Solution Engineer to support its Public Safety team and National Government customers. The role builds customer relationships, demonstrates and sells ArcGIS solutions, advises on complex business challenges, and designs strategies and presentations that communicate the value of GIS technology.

Responsibilities

• Build relationships. Present, demonstrate, and support selling Esri software and solutions as part of the account team. Support your team as you help plan and execute sales strategies
• Be an expert. Become a subject matter expert of Public Safety as well as a technical expert of ArcGIS. Speak confidently with customers about Esri technologies and thoroughly communicate the Esri message. Be a visionary for your customers anticipating their needs and the technology trends that may impact them
• Solve problems. Proactively craft and propose solutions that clarify how GIS brings business value to our customers by addressing the critical challenges they face. Define and deliver strategies to customers that align Esri technology with their business
• Tell our story. Present technical demonstrations of proposed solutions to customers. Successfully design presentations for technical and non-technical customers. Provide best practices related to the use, deployment, and administration of Esri technology. Present at conferences and trade shows

Skills

• 2+ years of experience with Esri technology creating maps, performing spatial analysis, and configuring web applications
• 1+ years of experience in Public Safety space
• Understanding of ArcGIS from an IT context (such as hardware, storage, security, networking, web services, virtualization, cloud computing)
• Experience in technical consulting and conceptual solution design as well as an understanding of sales and business development processes
• Experience with geodatabases and underlying DBMS technology
• Knowledge of cloud computing concepts and environments (Microsoft Azure or AWS)
• Remarkable presentation, interpersonal, and listening skills
• Ability to travel domestically or internationally 25-50%
• Bachelor's degree in geography, computer science, or a related field
• Applicants must be a US citizen
• Obtain/maintain security clearance eligibility requirements for a Secret, Top Secret (TS), TS/SCI, or TS/SCI with polygraph
• Ability to troubleshoot client issues related to Esri application deployment and system architecture
• Experience integrating software solutions with other business systems including data warehousing, BI, CRM, ERP, and analytics platforms
• Experience incorporating real-time information streams with existing GIS data and IT infrastructure
• Basic understanding of artificial intelligence/machine learning concepts
• Programming and scripting experience with languages such as Python and JavaScript
• Master's degree in geography, computer science, or a related field

Qualifications

Must Haves

• 2+ years of experience with Esri technology creating maps, performing spatial analysis, and configuring web applications
• 1+ years of experience in Public Safety space
• Understanding of ArcGIS from an IT context (such as hardware, storage, security, networking, web services, virtualization, cloud computing)
• Experience in technical consulting and conceptual solution design as well as an understanding of sales and business development processes
• Experience with geodatabases and underlying DBMS technology
• Knowledge of cloud computing concepts and environments (Microsoft Azure or AWS)
• Remarkable presentation, interpersonal, and listening skills
• Ability to travel domestically or internationally 25-50%
• Bachelor's degree in geography, computer science, or a related field
• Applicants must be a US citizen
• obtain/maintain security clearance eligibility requirements for a Secret, Top Secret (TS), TS/SCI, or TS/SCI with polygraph

Nice to Haves

• Ability to troubleshoot client issues related to Esri application deployment and system architecture
• Experience integrating software solutions with other business systems including data warehousing, BI, CRM, ERP, and analytics platforms
• Experience incorporating real-time information streams with existing GIS data and IT infrastructure
• Basic understanding of artificial intelligence/machine learning concepts
• Programming and scripting experience with languages such as Python and JavaScript
• Master's degree in geography, computer science, or a related field

Benefits

• Medical, dental, and vision benefits
• Basic and supplemental life insurance for employees and their families
• 401(k) and profit-sharing programs
• Minimum accrual of 80 hours of vacation leave
• Twelve paid holidays throughout the calendar year
• Opportunities for personal and professional growth